Wondering how your products or services are working for your customers? Me too! I thrive on enhancing the customer experience and collaborating across teams to:- Observe and assess how customers use products/services - Analyze how products/services can make customers’ lives easier - Identify enhancement opportunities and implement changes - Grow and maintain customer relationshipsIn my 10 years of experience in vendor management, supply chain planning, and operations, I’ve leveraged my business savvy, customer focus, and interpersonal skills to serve as a resource and liaison for internal/external customers. By motivating others and building strategic partnerships, I have enhanced communication and promoted achievement of business goals.Driven to deliver quality products/services and meet KPIs and SLAs, I have improved tools and processes to increase productivity while creating more transparency for the customer. I have also sourced and managed third-party vendors to provide a quality customer experience.I would welcome the opportunity to discuss how we can partner in delivering a superior customer experience for your target market. Please feel free to reach out using the contact information in my profile. Core competencies: Strategic Planning, Data Analysis, Vendor Management, Inventory Management, Training and Development, Resource Planning, Product Quality, Organization, Intellectual Curiosity, Collaboration