Business Process Lead (Eam)
CurrentThe BPL role is to advise the Business Process Owner (BPO) on and oversee continuous improvement of EAM business processes and systems including SAP S/4HANA (v2022/FP2), Fiori, APM, GEF, Service & Asset Manager mobile app and associated interfaces. The role serves as a functional and subject matter expert and lead internal consultant across all relevant business processes and EAM systems. Responsibilities include:- Co-ordinate and manage relevant business process Community of Practice- Prioritise continuous improvement (CI) initiatives- Analyse CI initiatives to assess the business process, data, systems, interfaces and change impacts of proposed improvements with support of the ICT functions.- Develop strong network across the business to support stakeholders in the delivery of key objectives.- Support the BPO in the maintenance of process specific artefacts including business process maps, associated data definitions, data structures and data metrics.- Manage business process initiative pipeline with support of appropriate governance forums, including participation in demand management, change advisory and enterprise architecture groups.- Support engagement with key vendor relationships to ensure functional system knowledge remains current and valid.- Actively participate in future systems roadmap- Accountable for process specific training and education requirements- Review and assess future SAP support packs and updates to validate business process and change impacts- Active engagement with the ICT Delivery team to support delivery of CI initiatives and classification and prioritisation of incidents