Experienced Training Coordinator with a demonstrated history of working in the electrical wholesale industry. Skilled in, logistics, account and project management, sales, assessing training needs, developing training paths, providing feedback, and monitoring outcomes.In my many years of experience and every day, I wear many hats: problem solver, expectation manager, customer hero, relationship builder and internal process black belt. Each day presents new opportunities to help our customers understand our offerings and build great, long lasting relationships. It’s my job to ensure they have a positive experience no matter if they are placing an order, have questions on a contract, or need to get registered for a class.The past few years I have become the subject matter expert for Customer Training, Technical Support Contracts and Software Subscriptions. By learning both the internal and external processes behind them, I can help customers navigate through a sometimes-complicated process and make it easier for the Sales team to sell these services. I have also been involved with monthly Customer Training Marketing campaigns, Automation Fair activities and am on the planning team for the MCMC Expo in 2020. I have tried to build a reputation throughout our market as someone to count on, and someone who takes the ball and runs with it.