Vicki Karayan Email & Phone Number

Montgomery County, Texas, United States

United States

Providing a safe home and advocacy for adults with different abilities.

Conroe Texas

Montgomery, Texas

• Acted as team lead and main writer for special Medicaid / Medicare dual eligible project. Collaborated with business stakeholders, team members, and regulatory to draft, edit, and deliver product for 4 State pilots.
• Ensured processes were documented for future pilot expansions by creating end-to-end process and procedure documents

Thousand Oaks

• Led team of account managers for Western region Medicaid and dual eligible population. Team worked with business owners, legal and regulatory compliance to deliver communications, marketing reports and compliance.
• Enhanced member and business partner marketing and communication effectiveness, increased and maintained membership by managing team through large projects with complex timing and process.

Thousand Oaks, California

• Continued to support Enterprise communications and transitioned to special Marketing Communications team for Government business unit. Assigned new federal government communications pilot for Medicaid / Medicare dual.
• Improved procedures and maintained project timelines by collaborating with team to successfully integrate new team into Anthem company process and procedures for both new project team and original team projects.

Thousand Oaks California

• Liaison between Marketing Managers and Continuous Improvement (CI) Communications team. Reviewed projects with business owners to help define, guided communication plans and helped shepherd project through CI review.
• Reduced time and budget while maintaining compliance with federal and state contract requirements by managing newsletter automation project.
• Maintained 100% compliance for Medicaid Marketing audits by managing federal HIPAA language change project for all lines of business, implementing all changes prior to required Federal deadlines and within budget.
• Met all timelines and budget requirements by managing language updates for annual NCQA requirements for Enterprise Marketing, acting as liaison for audits in person and via phone.

• Initiated process improvements, located cost savings through budget management, led team of marketing compliance functions (translations, reading level reduction / plain language simplification and mandatory member.
• Designed new department area and associate move by managing 30+ person department move, working with internal and external vendors on design and transition of all associates.
• Created and implemented marketing collateral for Dodger program and events by acting as liaison between Marketing representative for Dodger and Anthem foundation for annual health fair, Dodger camp, and Community Based.
• Saved department over $150K by locating duplicate newsletter projects from several marketing departments, combining and sourcing project with 1 vendor.
• Streamlined process from writing conception to production by collaborating with sourcing and project team, implementing new Marketing Resource Management automation project

Camarillo, CA

• Worked on compliance projects and reports. Liaison between Marketing, Compliance, and Sourcing. Drafted and negotiated marketing contracts with vendors, collaborated with Sourcing on compliance, retrieved data and.
• Achieved 100% compliance on annual compliance reports and audits.

Camarillo, CA

• Oversaw administrative operations in managed care marketing department for 3 managers, director, and staff Vice President, managed $2M budget, planned meetings, travel arrangements, calendaring, monitored confidential.
• Saved over 25K by finding errors in department computer equipment inventory and temporary staffing vendor invoicing.

Encino CA

Bankruptcy Paralegal working for lead attorney, bankruptcy law research, electronic filing of Chapter 7 cases, managed cases from beginning to discharge including creditor and debtor correspondence. Post discharge credit report clean-ups. Worked with Trustee's offices, and bankruptcy court clerks to ensure proper discharge of bankruptcy.

Norfolk, Virginia Area

Managed bankruptcy staff in up to 7 law offices, managing over 200 chapter 7 and 13 cases from inception to discharge. Drafted answers to Motions for Relief, worked with Trustee's offices and bankruptcy court to ensure proof of claim filings and discharge of cases. Trained staff and new Attorneys on bankruptcy software, computer programs. Created policy.

Bachelor Of Applied Science - Baas, Social Work, Magna Cum Laude

Associate Of Arts And Sciences - Aas, Social Work

Activities and Societies: National Honor Society

Associates Of Applied Science, Legal Studies

Activities and Societies: Vice-President for Legal Societylegal courses with emphasis on a Paralegal degree