Communicate key messages, using strong research, writing and editing skills, to help military families succeed.• Collaborate with web design team, internal program managers and external stakeholders to create information rich content that informs and attracts• Manage multiple editorial priorities across a variety of communication channels• Market the Military Family Services brand to target audience while projecting consistent voice and tone of the organization • Moderate #MyVoice, a 1200+ member military-lifestyle social media group providing feedback on MFS related programs and servicesContent creation and idea generation: Content marketing plans, communication plans, web and social media content, briefs, communiques, magazine, newspaper and newsletter articles, brochures, guides, journals, speaking notes, key messages, media response lines, presentations, infographics, memes, FAQs, polls, lexicons

Writer of print and web-based content including, opinion editorials, profiles, lifestyle and news articles. • Prolific and efficient, producing an average of 1500 words per day for www.cmfmag.ca, E-Zine and Canadian Military Family Magazine• Storyboarding and design layout collaboration• Exceptional researching and interviewing skills• Writer of informative and entertaining blog posts

Exhibited leadership qualities that elicited trust from employees, volunteers, clients, and stakeholders, while demonstrating sound judgement.•Used successful human resource management strategies to recruit, train, evaluate, and exit professional staff, and volunteers•Provided recognition, and delivered constructive feedback, in a manner that fostered employee motivation and empowerment•Successfully researched, developed, implemented, edited and evaluated programs – and accompanying policies and procedures•Thrived under pressure and stressful positioning, while maintaining flexibility – utilizing techniques learned in a variety of management training seminars

Full Service Marketing and Communications•Utilized excellent interpersonal, verbal and non-verbal, interview and interpretation skills•Assessed, created, and delivered targeted advertorial marketing/advertizing campaigns•Delivered strategic management consultation•Maintained highest ethical standards, and absolute confidentiality•Subscribed to solution-focused problem solving, diplomacy, and complete political awareness while assertively monitoring client opportunities•Strategically responded to positive and adverse situations, and seized marketing and management opportunities – using strong analytical and deductive skills