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I am an organized, dedicated professional committed to high quality & customer service. My desire is to be a contributing member within a company who has commitment to quality assurance, exceptional values, and a strong outlook for economic growth.Skills:o Extensive experience & commitment to product delivery; including planning, organization, coordination, flexibility, and follow through necessary to achieve success. o Team Leadership of both onsite & offshore teams, through Agile SDLC processes & all Scrum Ceremonies.o Coordination & communication of multi cross team projects and scheduling.o Project management, project reporting.o Solid experience leading projects from conception to production while working with a multitude of cross functional teams, vendors, and time zones.o Superior customer service and communication skills, both verbal & written, with the ability to mediate between functional desires and technical deliverables to all parties’ satisfaction.o Comprehensive test experience within Quality Assurance & Application Development.o Facilitatating discussions ranging among multiple teams, product owners, producers, and leadership.o Metrics tracking & reporting.o Maintain confidentiality and security of sensitive data, as well as experience with GDPR & SOX.o Scrum Master Certifiedo ASTQB Certifiedo Agile/Scrum, Kanban, Waterfall.o Jira, qTest, Spira, Confluence, SharePoint, Test Rail, JQL.o SDLCo Microsoft Office Word / Excel / PowerPoint, Outlook, FirstClass, Skype, Teams, Slack, Zoom.
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Technical ProducerWizards Of The Coast Aug 2020 - Jun 2022Renton, Washington, United StatesManage Agile (Scrum) ceremonies, processes, and reporting for assigned teams.Work directly with Product Owners, Producers and cross teams as needed to problem solve issues throughout production and all phases of product roll-out.Coordinate personnel assignments within LOTS with the QA Manager.Recommend, Implement, and Report on development and test process improvements.Facilitate meetings between teams and stakeholders throughout the company.Project management for assigned and chosen projects from planning through end-of-life.Engage with and manage external vendors, partners, and sources as needed.Hold regular cross-functional meetings to determine and communicate progress.Confidently and efficiently address stakeholder and contributor questions or challenges.Encourage and lead by example; the value of Quality within the company.Support legacy system test & deployments.Assist with testing and other duties as assigned. -
Senior AnalystWizards Of The Coast Oct 2012 - Aug 2020Renton, WaScrum MasterTeam Lead of QA & QE, both onsite & offshore.Plan, design, and develop detailed testing plans & cases; integration within environments and project schedules.Coordinate & communicate among multiple cross departmental teams & levels of leadership including Business, Creative, & Technology personnel.Analyze, interpret, and summarize test data and metrics, & communicate the results to project team, stakeholders and management.Complete testing duties to support projects and the QA team as needed.Report defects, create & maintain test cases and test suites.Provide input & participate in process improvement.Where precedents may not already exist, solve complex issues in the best interest of the organization.Support Mgr QA & Director QA as needed. -
Lead Quality Assurance EngineerZones, Inc Jan 2009 - Aug 2012Greater Seattle AreaRelease Planning Management Coordinate timing of integration/ inner dependencies of applications for Production ReleasesManage Production Release verifications, branching, & notifications Lead QA team (onsite + offshore )(to include training, documentation, guidelines, define & implement process enhancements, etc)Streamline QA processes to maximize efficiency & consistencyDefine and perform test requirements for new and existing softwareDocument software functionality, as well as test processes.Conduct regression & performance testing within integration, test, and production environmentsCreate new & maintain existing automated testsSupport Mgr, Application Support as neededKey participant to create an online Release Implementation process for Production ReleasesCreated an online Calendar system for all of IT to use for Release Management & Planning
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Sr Applications AnalystAlaska Airlines 2000 - 2008Greater Seattle AreaLead tester for VM FOCUS Payroll system and Flight Operation systems/applications;VM/CMS FOCUS upgrades, System conversion to PeopleSoftDeveloped, unit tested, system tested, and implemented complex project and system solutionsDesigned, analyzed, & modified programs to increase operating efficiency, and adapted to new business requirementsReported project status to customers and management, at all applicable levelsLed & researched in the analysis of customer resources at a project or system level and design structured maintainable project or system solutionsSupported Payroll with successful processing of multiple payrolls per weekIT security officer for the VM Payroll & Flight Operations FOCUS systems, and Cyborg MainframePlanned, coordinated, & led Year End activities for multiple companiesLed the coordination & designed a new process for Online United Way enabling employees to contribute online, saving the company hundreds of hours of manual processing timeFamiliarity & follow through of SOX requirements & the SDLC life cycleParticipate in on-call rotation for production/customer support and troubleshooting for all systems -
Programmer AnalystAlaska Airlines 1997 - 2000Greater Seattle AreaThoroughly tested, modified, developed and implemented Alaska & Horizon VM/CMS FOCUS programs updating to Y2K compatibilityThoroughly tested all levels of programs from simple to complex. Prepared code and test job streamsWrote system, job, & program documentationAnalyzed customer requests at a task level and designed structured maintainable task solutions.Wrote programs at any level of complexityImplemented completed programs and/or job streams into the production environment -
Supervisor, Benefits/Employee Information ServicesAlaska Airlines 1993 - 1997Greater Seattle AreaSupervised and coordinated activities of the TeamEvaluated work performance & processed employee evaluationsCalculated & determined pay step increase eligibility for 5,000+ union/management employeesRedesigned the employee service award system & vacation accrual system, coordinating with IT Planned, researched, & coordinated with Labor Relations & Legal; grievance & legal dispute resolutions -
Employee Services Records SpecialistAlaska Airlines 1990 - 1993Greater Seattle AreaCalculated & determined pay step increase eligibility of 3,000+ union employeesResponsible for the distribution of the employee service awards to 8000+ employeesMaintained confidentiality of employee records and filesResponsible for administering 6 Union Labor Agreements, including grievance resolution
Vicki Maddy Skills
Frequently Asked Questions about Vicki Maddy
What is Vicki Maddy's role at the current company?
Vicki Maddy's current role is Technical Producer at Wizards of the Coast.
What is Vicki Maddy's email address?
Vicki Maddy's email address is vi****@****nes.com
What is Vicki Maddy's direct phone number?
Vicki Maddy's direct phone number is +142522*****
What skills is Vicki Maddy known for?
Vicki Maddy has skills like Sdlc, Quality Assurance, Test Planning, Jira, Test Automation, Agile Methodologies, Sql, Regression Testing, Sharepoint, Analysis, Software Quality Assurance, Manual Testing.
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victoria maddy
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