Arranging daily appointments/operation for 2 small animal vets in busy mixed animal practice. Booking day to day diary for 4 ambulatory vets ensuring clients and vets are kept up to date with any time changes and re-arranging appointments to accommodate any emergencies as necessary.General secretarial support for vets and partners including typing correspondence, emails and screening callsKeeping client database up to date and making sure the practice complies with new GDPR regulationsWriting and circulating farm newsletters to co-inside with issuing invoicesAnswering telephone and dealing with client queries in a timely manner and solving any issues raised.Being the first point of contact for clients, visiting surgeons, drug representatives so ensuring good first impression is made and good relationships maintained at all times Writing and updating the Practice Manual and Standard Operating Procedures for office protocols and laboratory equipmentAdvertising, interviewing and recruiting new office staffOrganising EMS and work experience placements and making sure all Health & Safety documents are completed and up to date

Secretarial support for fee earners covering litigation, employment, probate, commercial and residential conveyancing including support for 1 – 2 traineesAudio typing/copy typing (60wpm)Arranging client appointments, booking meeting rooms,Drafting basic contracts, transfers, amendments to legal documentsProofreading large documents, filing, archiving

Secretarial support for 3 fee earners covering probate, residential and commercial conveyancing including supporting 1 trainee Audio/copy typing (60wpm)Diary management for 3 fee earners, arranging meetings, booking roomsProofreading and amending large documents and drafting basic contracts and transfers Search requisitions and sending documents for stampingFiling and sending completed transactions for archivingSending documents for stamping

Desk assistant for team of 12 (inc. Managing Directors and Directors) carrying out all general administrative duties and ad hoc duties when required.Arranging international focus groups and meetings which involved complex international travel/hotels. Arranging visas when necessary and dealing with last minute changes effectively Organisation of research interviews and focus groups including booking meeting rooms and arranging appropriate food/drinksPurchase/distribution of stimulus materials for diverse range research groups. When certain items were not available using own initiative to give replacementsDealing with telephone enquiriesTyping/proofreading/amending large presentations in PowerPoint to very tight deadlinesOrdering office supplies, keeping stationery cupboard well stocked Ensuring office equipment maintained and kept in good working orderTyping/amending reports/recruitment questionnaires, audio typing long interview transcripts to tight deadlines