Vicki Prugh Email & Phone Number

Menlo Park

 Server management, backup and offsite storage coordination (same as below). Front line desktop support for Menlo Park/Zurich and Houston offices. Front line infrastructure support for Phone or Data T1 outages, email and phone systems. Monitor various apps (A/V, SUS, Backups) Maintain AD users and groups, Avaya Voicemail, and Card access systems. Coordinate with AI-IT and perform office moves and technology rollout. Public website systems support (and occasional Webmaster) Coordinated domain migration from “sriconsulting.com” to “accessintel.com” Coordinate with AI-IT to bring SRIC up to AI best practices. Document and communicate internal IT related procedures. Fix the coffee/water machine as needed ;-)

Menlo Park

 Implement and manage IT Infrastructure by purchasing and configuring servers and applications to support business development. Manage and support organizations helpdesk (NT, Mac and Unix servers and workstations). Manage Client Services support personnel. Convert Existing SRI system to independent SRIC processes (EMail, DNS, etc.). Develop Corporate IT standards for equipment and software and security. Coordinate IT purchases and negotiate with vendors. Design and implement IT infrastructure for potential office move. Support Pubx (corporate ecommerce website)

Menlo Park

 Implemented and managed new IT Infrastructure by purchasing and configuring servers and applications to support business development. Managed and supported organizations NT and Unix servers. Managed Corporate Webmaster and Client Services support personnel. Coordinated and negotiated co-location agreement and SLA’s with Exodus data center. Coordinated and implement reworking of corporate private network. Designed project plan for and implemented Netscape to Exchange mail conversion and corporate NT domain standardization.

Menlo Park

 Headed E-Commerce Web project and performed selection and implementation of Unix hardware and software to allow online purchase of CBRD publications. Developed HP3000 to Unix interfaces to support E-Commerce business and avoid duplicate file maintenance efforts. Headed Y2K conversion efforts for CBRD applications.

Menlo Park

 Designed, programmed and implemented client/server applications to support CBRD publications. Installed, managed, and maintained all divisional PC, HP3000 and Unix systems.

San Francisco

 Headed E-Commerce Web project and performed selection and implementation of Unix hardware and software to allow online purchase of CBRD publications. Developed HP3000 to Unix interfaces to support E-Commerce business and avoid duplicate file maintenance efforts. Headed Y2K conversion efforts for CBRD applications.

It Management Skills – Global Knowledge

Activities and Societies: Offiste training for general management skills

Computer Programming Skills

Activities and Societies: -Delphi Programming – UC Santa Cruz extension -Unix Intensive Study – UC Berkeley -Unix Shell Programming – UC.

Computer Science

Activities and Societies: Computer Science Business and Personnel Management

High School Diploma