Vicki Rose Email & Phone Number

North Myrtle Beach, SC, US

Chicago, Illinois, US

Operations Lead for the Data and Digital Services Service Line. This includes application development, data analytics, business intelligence, and specific point solutions.

Boston, MA, US

Mentored and coached management to understand customer expectations and identify and implement continuous improvement opportunities. Developed and delivered training curriculum to support initiatives. Reinforced new practices to create effective teamwork and better service customers. Achieved Management System (Lean) Coach Certification April, 2016.

Boston, MA, US

• Directed projects with a high focus on data associated with appointment compliance requirements and management, and basic agency data supporting downstream systems.
• Managed project to issue new contracts to over 10,000 independent agencies.
• Supported project as SME to implement validation functionality in policy system and create execute effective data strategy to ensure successful implementation with minimal impact to agencies.
• Managed a project for the CFO of the SBU which resulted in a reduction of almost $2M in appointment fees during the first year.
• Managed the strategic reconciliation of data in the multiple agency systems to ensure Department of Insurance compliance for policy issuance.

Boston, MA, US

• Ensured compliance with state regulations and company controls. Effectively managed budget, staff and business strategies within plan.
• Designed strategic solution for agency state appointments for an acquisition that resulted in a savings of over $7.5M in the first year while achieving objective 25% early.
• Led department through 2 acquisitions in 2 years with teams in 3 states and India.
• Executed strategy to use and document best practices of the three companies.
• Created the strategy to work effectively with the Distribution Teams through the design of a new workflow system and document repository and a web-based interface which resulted in a significant reduction of SLA from.

US

Performed office management function in the Law Department including supervision of support staff, workflow, and budget. Provided paralegal litigation management support and was responsible for Department of Insurance holding company filings. Developed and maintained databases to manage various department processes and contracts. Ohio Casualty Group was.

Coordinated litigation for corporation including supervision of paralegals. Worked with attorneys, risk manager, and insurance carrier on an active caseload in excess of 500. Also responsible for Hart-Scot-Rodino filings on large acquisitions.

Worked at several small to medium law firms and the law department of U.S. Shoe Corporation in the areas of litigation, corporate and tax, commercial real estate, and probate.

Bachelor Of Science In Information Technology

Database Management Certificate

Associates Certificate In Project Management

Associate Of Applied Science In Applied Business Education

Paralegal Certificate