Goal-oriented management professional with 20 years experience in executive administrative/office management and 15 years sales and marketing. Demonstrated record of success in driving efficiencies, productivity and implementing process improvements within various work environments.I served in the United States Army for eight years working directly for the 4th Infantry Division’s Command Group at Fort Carson, Colorado managing office operations for all internal and external projects and activities for the Command Group. Coordinated community/advocacy programs involving the Division’s Command Sergeant Major and created multiple Standard Operating Procedures for executive support functions to ensure normal operations in both office and field operations.After I left the military, I spent 15 years with a national trade association for the general merchandise and health and beauty care manufacturing and wholesale/retail industry. As the Manager of Member Services, I had direct responsibility for membership recruitment and retention along with identifying member needs and working with other departments on creating customer solutions. I began my career at Colorado Springs Utilities as an Administrative Supervisor and successfully reengineered the working operation of the support staff for the Information Technology Services department. I am currently a Strategic Account Manager responsible for establishing, managing and enhancing relationships with Colorado Springs Utilities large commercial and industrial customers along with property managers of multi-family and office properties. Apartment Association of Southern Colorado (AASC) Board of Director member.