Customer Service
Comprehensive Communications Management
• Responsible for customer service, sales, and technical support for business telecommunication systems.
Aug 2011 - Feb 2012
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Vicki Shapleton Email & Phone Number
Customer Service/Project Management Professional
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Role
Customer Service/Project Management Professional
Location
El Dorado Hills, California, United States
Who is Vicki Shapleton? Overview
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Vicki Shapleton is listed as Customer Service/Project Management Professional based in El Dorado Hills, California, United States. AeroLeads shows a matched LinkedIn profile for Vicki Shapleton.
Vicki Shapleton previously worked as Customer Service at Comprehensive Communications Management and Quality Rater at Workforcelogic. Vicki Shapleton holds Bachelor Of Science (B.S.), Web Page, Digital/Multimedia And Information Resources Design from Folsom Lake College.
Profile bio
About Vicki Shapleton
• B.S. Degree in Computer Science with additional education in Project Management.• Fifteen years’ experience in Customer Service and Project Management.• Three years’ experience in internet testing and research.• Strong technical skills with all Microsoft Office products, database administration software, web development tools, and photo editing software.• Detail oriented person with exceptional organization, communication, and management skills.
Listed skills include Photoshop, Microsoft Office, Web Design, Microsoft Word, and 7 others.
7 roles
Vicki Shapleton work experience
A career timeline built from the work history available for this profile.
Quality Rater
Workforcelogic
• Performed testing and evaluation of Google search engine results.
May 2008 - May 2009
Center Director & Website Developer
Funtastic Play Center
• Director in charge of marketing, administration, and staff for indoor children’s play center.• Developed and maintained company website used for marketing and promotion.
Sep 2007 - May 2008
Research Assistant
• Developed and maintained database of new housing developments by performing extensive internet research and analysis.
Apr 2006 - May 2008
Customer Support/Office Manager
Burleson Consulting, Inc.
• Office Manager for small company providing environmental compliance, site assessment /remediation, and real estate services to large government and private agencies.• Responsible for writing, editing, and publishing technical and marketing documents.
Oct 2003 - May 2005
Project Manager & Website Designer/Developer
• Project Manager representing Customer Service for new technology cellular products. • Coordinator between Customers and Technical Support constantly working to improve communication and meeting Customer’s needs.• Designed and developed company web site to communicate information and data to installation and support teams worldwide.
Jun 1997 - May 2002
Programmer Analyst/Project Manager
• Lead Project Manager for internal projects related to Customer Support and Project Accounting.• Programmer Analyst for internal system supporting field support personnel.
Jan 1987 - Jun 1997
4 education records
Vicki Shapleton education
Bachelor Of Science (B.S.), Web Page, Digital/Multimedia And Information Resources Design
Masters Certification, Project Management
Bachelor Of Science (B.S.), Computer Science
Bachelor Of Science (B.S.), Computer Science
FAQ
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What is Vicki Shapleton's role at their current company?
Vicki Shapleton is listed as Customer Service/Project Management Professional.
Where is Vicki Shapleton based?
Vicki Shapleton is based in El Dorado Hills, California, United States.
What companies has Vicki Shapleton worked for?
Vicki Shapleton has worked for Comprehensive Communications Management, Workforcelogic, Funtastic Play Center, The Gregory Group, Inc., and Burleson Consulting, Inc..
How can I contact Vicki Shapleton?
You can use AeroLeads to view verified contact signals for Vicki Shapleton, including work email, phone, and LinkedIn data when available.
What schools did Vicki Shapleton attend?
Vicki Shapleton holds Bachelor Of Science (B.S.), Web Page, Digital/Multimedia And Information Resources Design from Folsom Lake College.
What skills is Vicki Shapleton known for?
Vicki Shapleton is listed with skills including Photoshop, Microsoft Office, Web Design, Microsoft Word, Powerpoint, Microsoft Excel, Frontpage, and Constant Contact.
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