Vicki Stevens, Mhrir Email & Phone Number

Minneapolis, Minnesota, Us

Northfield, Minnesota, Us

Provided a unique combination of executive leadership in human resources and clinical operations. Demonstrated passion to improve processes and culture while maximizing human capital to deliver value-based care, positive clinical outcomes and excellent patient experiences. Responsible for developing and implementing strategic plans to drive results. Led team of up to 16 direct reports; 8 Directors and 220 indirect reports. Accountable for operational budget of up to $40M and $1M annual capital expenses. Developed and implemented strategic plans to achieve organizational objectives including evaluation and implementation of new business ventures, implemented sustaining culture change, created and developed market/merit-based compensation and performance management, implemented benefit plan design changes, led process improvement culture, developed safety huddles and implemented executive staff rounding.HUMAN RESOURCES EXECUTIVEReporting to the CEO, acting as Chief Human Resources Officer/CHRO. Oversaw all aspects human resources, education and employee health including employee relations, talent acquisition, retention, employee engagement, workforce planning, performance management, training/ development, payroll, policy, compensation, benefits, workers compensation, coaching/mentoring, employment law (FMLA, LOA, FLSA, HIPPA), compliance and wellbeing.CLINICAL OPERATIONS ADMINISTRATORReporting to the COO accountable for clinical departments of anesthesia, pharmacy, laboratory, imaging, social services, safety/security, interpreter services, hospital rehabilitation, 2 outpatient rehabilitation clinics, emergency management services/ambulance, process improvement and nutritional services. Oversaw strategy and planning, P&L, project management, business development, budget oversight, capital planning, data analytics, revenue growth, daily operations, contracts/equipment review, vendor management and compliance with regulatory/accreditation agencies.

Minneapolis, Mn, Us

Provided executive leadership as a strategic business partner during medical group practice integration to improve clinical outcomes, achieve higher quality scores, deliver value based care and establish standard practice guidelines. Led the human resources team at a vice president level to ensure high level of service, management support and employee advocacy while directing human resource operations and partnering to demonstrate success in achieving operational goals of this newly formed entity. In partnership with HR centers of excellence and HR shared services,, oversaw delivery of performance management, employee engagement, leadership development, physician-administrator dyad support, employee relations, onboarding, HR policies, employment law (FMLA, ADA, EEO, FLSA, etc), labor relations (including union negotiation and union avoidance strategies), compensation and benefits, talent acquisition and physician recruitment. Led Fairview Systemwide HR Policy Integration committee. Managed on-site and remote Human Resource Business Partners. Reported to CHRO and President of Fairview Medical Group in a complex, matrixed, shared services model.

Minneapolis, Mn, Us

Led human resources as a strategic business partner, human resource consultant and integral member of the executive leadership team for Fairview Pharmacy Services to support rapid business growth. Reported directly to the President of FPS and coordinated with the CHRO and Centers of Excellence (CoE) on shared services. Oversaw the Human Resources and Training departments for Fairview Pharmacy Services, including strategic planning, training and leadership development, talent management, employee and labor relations, workforce planning, compensation, performance management, payroll and benefits. Provided fiscal management for department operations and projects. Provided education, training and support to managers and leaders to assist with managing performance and promote employee engagement. Acted as an employee advocate providing guidance and recommendations to employees and leaders. Ensured high level of customer service is provided to all internal and external customers. Led employee engagement activities to continuously be in the top 95% Gallop score.

Minneapolis, Mn, Us

Managed the human resources department for a rapid growth division within Fairview Health Services. Ensured high level of customer service and employee advocacy while managing human resources operations including recruitment and retention, employee relations, unemployment, employee discipline and discharge, grievance management, salary administration, coordination of payroll and benefits, employee engagement, regulatory compliance, development, revision and implementation of policies and procedures, department budgeting, and record maintenance. Provided day-to-day support to managers and employees in the area of human resources.

Minneapolis, Mn, Us

Provided human resource consultation to managers in the areas of employee relations, recruitment and performance management. Supported 40% and 54% employment growth with home care and retail pharmacy divisions, respectively, through concentrated recruitment efforts for exempt and non-exempt positions. Managed the Affirmative Action plans and diversity sourcing improvements for Fairview Home Care and Hospice. Defined human resource procedures to ensure human resources met the needs of the customers. Maintained current knowledge of current labor laws and educated management and employees.

Master'S Degree, Human Resources And Industrial Relations

Bachelor'S Degree, Business Administration