Serve as a senior business analyst and technical expert responsible for planning and leading business and IT strategic analysis activities. Plan and oversee the administrative, analytical, and evaluative work involved in the development of strategic plans for technology services and in support of OCIO programs. These programs are complex efforts with impacts across BPA and require a high degree of customer service, communication and collaboration.

Perform functions of the Strategic Program Development team in an operational technology environment that is responsible for high availability mission critical systems. Focused on strategy and planning, process development and improvement, and analysis and communication.-Developed a Risk Management Framework (RMF) based on NIST Security Control Requirements (SP 800-53), NERC CIP, OSI layers, ITIL, and existing organizational frameworks. -Developed service and asset strategies for eight functional teams’ systems and non-system services, then successfully aligned the asset strategies with development of an ITIL-based service catalog and TBM-aligned work order structure.

Performed functions of the Strategic Program Development team in an operational technology environment that is responsible for high availability mission critical systems.

Responsible for managing the operations of the field service and repair department in an industrial hydraulics company, including but not limited to: scheduling, forecasting, reporting, Lean office initiatives, process development, inventory, hiring/firing, purchasing, and training.