I set up, run and own a dog boarding / walking business. This was achieved through:• Creation of brand• Local marketing and advertising through Facebook, community brochures and leaflets• Delivering high levels of customer service ensuring 100% repeat custom, high levels of new client referral and customer retention

Moved to France and established a successful ski-chalet holiday business averaging 160 clients over a 16 week period and 75% repeat business. This was achieved through:• Identifying land, securing planning permission for a 7 bedroom chalet, being part of the team designing and delivering the build within 9 months• Creation of company brand, including setting up a website, designing logo, writing copy • Hiring and developing a chalet team of 5 and maintaining a wider network of suppliers such as ski instructors, ski school, transfer companies• Developed commercial relationships with travel agents• Trained as a chalet chef, designed menus and provided a high standard of in- house catering whilst managing a budget and liaising with local suppliers

Account Director for a through the line Advertising agency• Managed campaigns from client brief to creative presentation• Coordinated with creative teams, copy writers, data planning and production to deliver a solution to the client brief

LifeScan is a J&J company producing blood glucose monitors for diabetics. I started in customer service working on the helpline providing advice and practical support to maintain and enhance the brand reputation.Moved on to the Sales and Marketing team supporting the field sales team and assisting on marketing campaigns.