Vicki Davis Email & Phone Number

Sparks, NV, US

Alpharetta, GA, US

• Expert in Training and Activation Solutions Providing more than just training and go-live staff, offering comprehensive, end-to-end training programs, playbooks, and strategies that increase adoption and ensure.
• Dedicated to leading our Healthcare Training and Go-live Support business practice. Areas of expertise include Epic, Cerner, UKG (Kronos), MModal, Dragon, and Novolo.
• Provide unrivaled customer satisfaction in activating clients' end-user organization and ensuring their readiness to maximize their EHR/ERP investment.

San Diego, California, US

• Managed readiness activities supporting the Epic Implementation at the Green Hospital and all ambulatory clinics
• Conducted Workflow Usability Practice Sessions at 25 clinics over 800+ staff and Providers participated in pre-activation session.
• Collaborated with Communications and Marketing team on content and distribution of internal Epic updates, activities and patient facing posters and letters.
• Hosted 16 staff and MD Town Halls pre-activation. The events were held in person and/or via webcast with 12-16 Epic program leaders, Physician Champions, Informatics and analyst available to answer audience’s questions.

Palo Alto, California, US

• IT Director ValleyCare Integration ProgramResponsible planning and integration of infrastructure technology and clinical and business applications in the newly acquired ValleyCare Health System to support Stanford.
• Developed and managed Capital budget of $130M
• Structured and managed a team of 100+ SHC and consulting/contractors across through all phases of clinical and business system planning and deployment
• Established framework for future merger and integration planning and integration
• Planned and managed transition of Valleycare IT staff into SHC employees, including communications, role definitions, benefits management, etc.
• Served as the “voice of the customer” for the 1,300 Valleycare clinical and operational staff back to Stanford Health Care in terms of change management

Palo Alto, California, US

• Lead integrated team of 26 staff in building and implementing Epic Beaker CP Application v2014 at Stanford Hospital & Clinics (SHC) and as shared application with Lucile Packard Children’s Hospital (LPCH) February.
• Responsible for overall implementation of CP Beaker application, Nursing PPID for specimen collection and Rover for Phlebotomist.
• Provided leadership, management, and direction for all program activities and ensured completion of all program deliverables within 14 million dollar budget.
• Structured a Credential Training Program which produced 8 Beaker CTs
• Team built and implemented over 1800 tests, 340 reports and 42 interfaces.
• Beaker Implementation with PPID and Rover reduced lab TAT especially in the PreAn from receipt to Bench from 22 minutes on average to 6 minutes.

Renton, WA, US

• Developing strategy for the implementation of IS Portfolio Managment. Partnering with IS leadership to determine the metrics & KPIs required for designing automated dashboards and scorecards.
• Building the structure and processes required to effectively manage Portfolio health by tracking program: costs, resources, schedules, and benefits realization. Epic Estimating Deployment Cost Model Development Created.

Renton, WA, US

PROVIDENCE HEALTH AND SERVICES, WA, MT, OR and CA 2007 – 2013Director Epic Training and Deployment (Dec. 2010 –Sep 2013) Responsible for the largest Epic non-profit healthcare system training curriculum and delivery effort in the U.S. Built from the concept of a strategic 3-tiered leadership organization comprising 369 training Team across 4 states..

Renton, WA, US

Relocated to Spokane to establish the Eastern Washington/Montana Project Management Office (PMO). Integrated project management methodology into the PMO enabling the delivery of complex strategic programs with improved structure, rigor, timing, and cost control. Cultivated relationships with Leadership to champion PMO utilization for complex strategic.

New York, NY, US

• Vice President, Sr. Program Manager, Marketing Services PMO January 2006 – March 2007 Senior Program Manager responsible for supporting Marketing Services and Credit Card Related Projects for
• Managed a $26M program budget for credit card servicing and origination of 2,400 retail branches. Trained, mentored, and prepared 16 Project Managers for the PMP certification exam by conducting on-site study groups..
• Led Enterprise-Wide Project Team to ensure 26 Business Teams met all legal and financial requirements necessary to complete the purchasing of Providian by Washington Mutual within 120 days. Our CEO announced this was.

Mclean, VA, US

Program Manager, Production Services PMO September 1999 – December 2006 Program Manager responsible for managing several concurrent multi-million dollar operations projects in support of 46 million customer account holders. Managed successful implementation of international data entry supplier for Production Services Remittance Operation sites..

Master Certificate, Project Management

Bachelor Of Science (Bs), Urban Studies/Affairs