• Support existing functionality for Corporate Intranet, Records Center, Operational Reporting, Architecture/Design/Construction sites• Identify/design application modifications to support business and compliance changes• Manage 2 development teams (onshore/offshore)• Coordinated migration/removal of 2000 SharePoint Online 2013 site to Microsoft SharePoint Online• Microsoft Teams implementation champion• Led team in transition from waterfall to agile development model• Certified scrum master

IT Manager, Enterprise Data and Reporting; (May 2014 – Present)First Data Corporation, Cordova, TN• Led Master Data Management (MDM) improvements for the enterprise; implemented the addition of Data Governance and Data Quality• Completed thorough analysis of current IBM MDM implementation and reviewed other vendor MDM products, resulting in both a strategic management recommendation and a tactical simplified MDM solution; met immediate reporting needs• Completed vendor pilot of Ataccama MDM and RDM (Reference Data Management) solutions in 8 week period actual reporting and management recommendation to move forward with the product• Partnered with Data Governance manager to incorporate governance and quality in new initiatives insuring data was profiled and valid values documented• Led a 7 member MDM team & managed a 3 member ad-hoc reporting team; generated financial reporting for new initiatives and analysis • Implemented agile development methodology for tactical MDM work utilizing 2 week sprints allowing visibility and reprioritization of work• Teamed on Hadoop Data Lake roll-out mapping and extracting data providing additional data sources for ad-hoc queries

Director IT/Business Systems Analyst; (July 1999 – May 2013)First Data Corporation, Cordova, TN• Over a thirteen year period, designed, built and maintained customer service, boarding, risk management, and reporting web applications for internal and external use • Applications interfaced to settlement, authorization, equipment deployment and reporting systems; possesses strong database (Oracle and DB2) and scripting (PL/SQL and Unix shells) skills• Actively managed enhancement/maintenance of applications employing both a production support team and a development team; production support performed using incident management system and development performed using systemic requirements, design documents and release schedules• Hired and managed contract workforce of 10, including forecasting and budgeting providing visibility of work backlog• Supported internal and external audit and compliance requests • Implemented weekly code management/deployment, including Sarbanes-Oxley controls and audits

Project Leader/Business Process Specialist; (November 1986 – July 1999)Diesel ReCon/Cummins Engine Company, Memphis, TN• Directed the analysis and design of new systems, consultation on enhancements to existing systems, & supervised/trained programming staff; managed database administration duties and the project leader for multiple concurrent projects• Led the development of largest in-house software package ever created at Diesel ReCon; in a three year period managed the design, specifications, coding and testing; hired and managed 4 contract programming staff & trained and managed an in-house staff of 3• Represented Diesel ReCon on the Cummins corporate Best Practices team; defined the distribution channel requirements, writing functional and technical specifications and managed development work • Selected to represent Diesel ReCon on the Cummins corporate Accounts Payable and Accounts Receivable Reengineering teams integrating Oracle Financials with current Diesel ReCon distribution software• Provided design expertise to EDI transaction; set development/bar-coding system development for warehouse functionality• Facilitated three company-wide training sessions utilizing training and corporate facilitation certifications from Stephen Covey's, 7 Habits of Highly Effective People