-Highly refined customer service background. Work directly with a broad-spectrum of leadership that is inclusive of everyday project managers, including President and CEOs of national research and promotion programs.-Provide oversight to checkoff programs; working with both USDA appointed boards as well as international commodity associations from Mexico, Chile, Peru, and Colombia.-Review and approve board budgets, ranging from $1 million to $70 million, and corresponding marketing plans.-Review board marketing communications, contracts, research communications, and educational studies/projects submitted for the USDA Secretary’s approval, ensuring compliance with Federal statutory, regulatory, and department policy requirements.-Review board policies and by-laws.-Receive and process board member nominations and related information, preparing a list of nominees for submission to the USDA Secretary for appointment.-Develop written communications such as executive correspondence, industry notices, articles for internal newsletters, regulatory documents, and briefing memos. Communications are developed in conjunction with senior management to further USDA and AMS objectives.-Draft and process rule making procedures for publication in the Federal Register.-Develop procedures for the conduct of referendums. Prepare related content, working with the compliance and enforcement branch to observe ballot counting.-Analyze advertising and promotional campaigns, point of sale items, ensuring they are within Federal Trade Commission and Food and Drug Administration standards.-Volunteered to review and analyze both planning and implementation grants applications for the Urban Agriculture and Innovative Production program (UAIP).

-Assisted with the strategic planning and development of the CFPB’s 2024 recruitment plan.-Conducted recruitment intake meetings with agency divisions; reviewing recruitment history determining best methods to reach candidates, and following up to provide recruitment plans to managers.-Utilized recruiting tools like LinkedIn and Indeed, to post jobs, create campaigns, build pipelines, performed market analysis of positions. -Ensured agency recruiting efforts met Diversity, Equity, Inclusion, and Accessibility priorities.-Performed market analysis using LinkedIn Recruiter to assist with the development of recruitment plans for positions like Attorneys (Enforcement, Privacy, and Honors Attorney), Technical Product Manager, and Technology positions.-Partnered with the CFPB’s Public Affairs Liaison to craft copy points for posting on the CFPB’s social media pages, helping increase the agency’s brand awareness.-Assisted with the coordination and review of the division’s recruitment and marketing budgets.-Conducted nationwide searches for recruiting events.-Monitored recruiting events calendar and the corresponding events budget.-Researched recruitment platforms, established meetings with platform representatives to determine best options for the agency, their recruiting budget, return on investment, and submitted proposals for management consideration.-Assisted with the planning and coordination of establishing the CFPB’s attendance at the National Black MBA Association event for September 2023.-Served as a liaison with CFPB Ambassadors to set up recruitment events on Handshake platform.-Created internal marketing flyers.-Created and maintained database of recruitment tools for various careers.

-Served as a Business Opportunity Specialist in the Small Business Administration Minority Small Business and Capital Ownership Development Program (called the 8(a) Business Development Program).-Researched and applied 13CFR 121 and 124, and 8(a) Business Development SOP when processing termination cases and continuing eligibility reviews for socially disadvantaged firms, and minority owned firms.-On a regular basis, recommended whether firms should remain in the 8(a) program and continue receiving SBA procurement and business development assistance.-Analyzed financial statements of 8(a) Business Development Program and their firms, in addition to corporate documents, stock certificates, by-laws, and tax returns in order to verify eligibility in the 8(a) Business Development Program.-Skilled in determining contracts awarded to 8(a) firms and in reviewing solicitations and proposals submitted by 8(a) firms bidding on federal contracts.-Researched the Federal Procurement Data System (FPDS) to determine procurement awards to small businesses, particularly firms in the 8(a) Business Development Program.-Conducted in-depth analysis of eligibility reviews on firms participating in the 8(a) Business Development Program, identifying matters related to suspect fraud, waste, and abuse and make appropriate referrals to the Inspector General.-Maintained relationships with nationwide District Offices.-Tracked incoming cases using Microsoft Excel and Microsoft Access.

-Provided customer service for an organization of nearly 300 employees.-Researched and applied Federal laws and regulations.-Educated managers on prohibited personnel practices and merit systems principles.-Re-designed the curricula for the new employee orientation.-Established relationships with colleges and universities to recruit highly qualified individuals to serve our nations veterans. Helped management identify advertising opportunities to market to schools.-Helped generate a positive atmosphere to increase employee morale.-Re-organized office by creating new systems.-Communicated Federal benefits available to employees.-Proctored skills certification tests for various occupational series.-Maintained relationship with local Union.

-Provided customer service for an organization of 3,500 employees.-Processed above minimum salary requests.-Assisted management with internal marketing initiatives.-Created action plans to improve processes within the organization.-Gathered reports from internal databases to track and improve processes within Human Resources and the Department.-Conducted audit and analyzed data to present to upper management.-Served as a marketing representative for the transition from Employee Express to the new myPay system.-Coordinated training for HR specialists from Maryland, Washington, DC, and Martinsburg, WV.-Evaluated management efficiency and effectiveness for position management initiative.-Designed marketing advertisement to post nationally on www.usajobs.gov. -Conducted interview panel.-Created training model for navigating www.usajobs.gov and presented to 30-40 applicants.-Utilized regulations from Delegated Examining Unit to post external announcements to www.usajobs.gov.-Contacted applicants using telephone and/or email when making tentative and/or final job offers.-Staffed Standard Form 52’s for personnel actions.-Used automated system to process personnel actions (webHR).-Established and maintained communication with Attorney’s from Office of Regional Counsel.-Provided advice to managers concerning labor and employee relation issues. -Responded to Equal Employment Opportunity (EEO) requests for information in addition to Freedom of Information Act (FOIA) well in advance of deadline.-Researched and analyzed information necessary to process Fitness for Duty actions.-Developed and provided training for employees and managers.