• Define effort needed to build a robust analytic and visualization platform in order to provide the client the ability to analyze daily sales across a set of dimensional hierarchies. Data sources included MS SQL Server, VSAM files, Excel, text feeds, and custom UI.• Designed databases and UI, built prototype reporting dashboards in DOMO, setup single sign-on security in DOMO based on AD were some of the activities performed.• Wrote requirement documents, test cases, user guide, technical design documents, performed KT sessions and created process flows, data diagrams and presentation decks.• Managed resources and performed QA.• Migrated multiple highly manual, labor intensive, and time-consuming systems built on Cobol to MS SQL stored procedures and Crystal reports.

• Develop and enhance sales effectiveness reporting software and functions, providing clients with accurate, actionable business intelligence.• Gather and integrate client data from multiple sources into WebFOCUS data marts, generating fully parameterized reporting tools for financial, sales, and marketing analysis. These are available in customizable formats for sales leadership at all levels within the organization. • Maintain constant contact with business clients to obtain feedback on and final approval of requested reports, ensuring clients’ business requirements are understood and met.• Using WebFOCUS and MS SQL Server, designed, developed, and supported a sophisticated reporting and analytics application that processes and integrates large amounts of transactional data for reporting. Data sources included SQL Server, Oracle, Netezza, Excel, text feeds, and more.• Researched and recommended functionality enhancements to BI vendor that would better automate report generation for clients. • Designed a .NET user interface dashboard to track sales and report on key performance indicators, assisting clients in attaining revenue goals.• Built applications to automate monthly sales and financial reporting, increasing efficiency by eliminating week-long manual processes.• Improved data clarity and uniformity for internal system support units and end users by focusing on data governance and standardizing metadata naming conventions. • Provided all sales commissions and compensation reporting for 2,000+ business consultants and their sales management.

• Oversaw multiple projects and functional areas, including cash management, merchant statements, and content management systems. • Supervised project and user testing, verifying product accuracy, quality, and completion. • Implemented a national project to ensure merchant address files complied with new U.S. postal service policies, saving hundreds of thousands in annual fees.

• Managed a team of 10 in implementation of performance, maintenance, and upgrades to terminal download systems, facilitating connectivity to thousands of merchants.• Established developer cross-training to improve team collaboration, instituting an on-call rotation of support staff for multiple download systems. • Reviewed all Oracle development and stress tested upgraded communication software to demonstrate compliance with all network security policies. • Planned and prepared project budgets, schedules, and tasks to complete projects on time.

• Customized an automated sales chargeback system for the European subsidiary, enabling merchants to resolve disputes in a timely manner. • Developed, upgraded, maintained, and supported Visual Basic and FoxPro applications utilized for media retrieval.• Designed a Visual Basic solution to replace FoxPro for DOS and FoxPro for Windows systems.• Created a technical training manual and instructed both the technical and operational teams.