Vickie Kirkpatrick, Mba Email & Phone Number

Chandler, Arizona, United States

Initiate supportive learning activities using National Geographic based curriculum via the company platform for ESL students to help them to aspire at improving their newly acquired language skills. Conduct marketing lessons to grow the student customer base. Assess curriculum for future development. Currently over 2500 ESL classes taught with a 5-star (Superior) rating. Group Classes and 1 v 1 classes.

Gilbert, Arizona, United States

Develop effective lesson plans according to the Leona Group curriculum directive and AZ Academic Standards. Utilize hands-on activities and group projects to support knowledge retention. Effective transition into Virtual / Distance learning in response to COVID Pandemic. Proctor PSAT and ACT test to help prepare college bound students. Multiple subject teacher including: Dual Enrollment with Chandler Gilbert Community College, AVID, College and Career Readiness, Business Principles, Art and Music, Computer Based Education (CBE).

Responsible for online learning via E-college platform within the business discipline. Utilize a variety of communication methods to promote higher student retention. Develop weekly assignments, discussion boards, course projects in conjunction with Anthem's Online Model. Monitor, evaluate, and document students’ progress through observation along with summative and formative assessments.

Recruited, trained and developed Adult and High School Admissions representatives for outreach to prospective students, development of procedures and performance metrics regarding customer communications, involved in fiscal year strategic planning and business processes. Establish and maintain positive relationships with students, parents, and colleagues, fostering an environment of open communication and support. Managed and coached public speakers / field representatives in effective and motivating educational presentations for the classroom, as well as classroom management.

Phoenix, Arizona Area

Coordinating the department training plans and arranging the training courses locally; participate in needs assessment process for the community; communicate and coordinate with other sectors private governmental, coordinating and preparing workshops, conferences, and seminars including selection and preparation of the agenda, budgets, materials, invitations as needed. Public Speaking – presented motivating educational presentations; Responsible for the training of new marketing staff and public speakers; Implemented a student mentor program leading to higher student retention; Increase enrollment production each year; Conducted interview process of potential students focused on career education; Directed the organization of territories, and training new employees; Effective and motivating educational presentations for students and adults.

El Dorado, Kansas

Regional Sales Manager Received Sales Person of the Year Award in 2000 and 2001; Regional Sales Manager over company's largest distribution centers in 5 state region; Expanded sales to include national accounts; Responsible for technical training and support to all distributors and key accounts.Operations ManagerOversaw the architecture and construction phases of new manufacturing facility; Oversaw the installation of manufacturing, lab, warehouse and security equipment and responsible for onsite Security; Responsible for interviewing and hiring accounting, customer service, manufacturing and warehouse personnel; Responsible for training of accounting, customer service, manufacturing, warehouse personnel.Customer Service ManagerDirected all aspects of the organization’s customer service policies, objectives and initiatives; Developed and established procedures and policies governing customer correspondence and the handling of customer complaints; Developed an Excellence in Customer Service training program with metrics and quarterly assessments; Directed 2 teams, one team handled the industrial and military coatings and the other team handled house paints and general coatings. Direct reports equated to 14 customer service representatives.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 4.0 Gpa

Masters of Business Administration Graduate, with a concentration in Human Resources

Bachelor Of Science, Business Administration And Management, General / Minor In Marketing, 3.73 Gpa