Vickie Lam Email & Phone Number

Sunnyvale, California, United States

Sunnyvale, California, United States

*Global Supply Chain Franchise Manager (SCFM) responsible for managing and planning the franchising business of the Hospital Acquired Infections (HAI franchises: MRSA, CDiff, and CarbarR portfolios). Operating the control bundles and collection kit commodities of the products.* Accountable for developing franchising opportunities and gatekeeper to support all functions and whenever risks arise but to ensure the total success of the HAI Core business. * PSI – Production, Sales, and Inventory lead – Driving forums with key partners and senior leaders to unite the views of demand, supply, and potential.* Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations. * Established global business processes for weekly/monthly forums with demand planning, regional/global marketing leadership, production control leadership, and sales operations leadership to drive forecast projections & accuracy and drive production and inventory and alignment to strategic planning initiatives.* Responsible/accountable for supply chain support activities of New Product Initiatives (NPI) and Country Market Expansion (demand forecasts and supply accuracy).* Accountable for creating, implementing, and driving targets and metrics - On-time delivery (OTD), weeks of inventory (WOS), excess Inventory (E&O) Write-Offs, and Sell Down.

Sunnyvale, California, United States

Mountain View, California, United States

*Manage an extreme complex LEO satellites and space craft’s system for customer Google (Skybox Imaging) and the forefront New Frontier of the aerospace industry. (Achieved Apogee Award the first 4 months on the job from management for demonstrating two SSL attributes: “Risk taking and Collaboration.”)* Analyze, plan, commit NPI build schedules and accurate planning of materials requirements, timely kitting materials with stock room and make available for production floor.* Review and validate the MRPII production plan in IFS, provided validation/approval and incorporated allEngineering changes using customer’s Omnify PLM system and accurate implementation of Engineeringchanges which affected production schedules.* Responsible maintain customer Build of Materials (BOMs), communicate impact ECOs/ECNs to dynamic team including buyers, engineers, and manufacturing to release parts, procedures /assemblies, from prototype to pilot-production and also follow the disposition or rework.* Develop and maintain status information by providing accurate analysis of materials due in, WIP and create production/ rework shop orders.* Manage materials movement activities related to Production Control, scheduling, shipping/receiving andmaking recommendation for team to apply Lean Manufacturing by using 5S approach to change andimprove current processes.* Responsible for the inventory control activities and provided systematic solutions to maintain inventoryaccuracy, minimize shortages, and ensure adequate inventory level. * Chair the Supply Chain Meeting (SCM) weekly with the customer to review production schedules, materials shortage status, excess and obsolete (E&O) inventory, RMA’s and provide customer excellent support by maintaining real time transactions and integrity in a close out environment prior to ship space crafts to launch base.

San Jose, California, United States

• Managed $140M Gigamon® Demand Fulfillment (DF) account, achieving Team Jabil Star Award within three months for exceeding goals.• Utilized Demand Management Tool to accurately predict weekly demand in the absence of a reliable customer forecast.• Conducted Build Readiness meetings for NPI builds and revision changes five days before each build.• Collaborated daily with manufacturing, QA, and production teams to assess production schedules, optimize run quantities, minimize changeovers, and achieve 100% on-time delivery.• Generated and maintained a comprehensive weekly revenue report to track revenue progression, identify risks, and ensure accurate shipment routing to the correct destinations.

Milpitas, California, United States

* Provide excellent OEMs customer HP, Cisco, IBM, NVidia, and EMS customers like Flextronics, Jabil Circuit,Sanmina-SCI, Celestica, and Elcoteq as well as distribution Arrow customer with worldwide support andplanning of highly complex semiconductor devices for the North America, Europe and offshore region in Asia.* Allocation coordinator for high complex product line. Work closely with demand management team,product marketing, material managers, program managers and contract manufacturers in order tocommunicate allocation decision to all customers. Analyze and maintain control of Key PerformanceIndicators (KPIs), SLAs, for overall customer satisfaction.* Focal point of contact customers RMAs and coordinate with 3PL (third-party logistics) to ensure exchanges are prompt delivered to customers. Drive optimal inventory levels to maintain customer service whileminimizing long-term asset investment. Conduct regularly meetings with forecast coordinators andsales/account managers to inform the upcoming orders and ensure forecast accuracy, product flows, andpricing updates.

Santa Clara, California, United States

* Managed the Master Production Schedule (MPS), released work orders to achieve company’s objectives for customer service, and inventory levels.* Ensured accurate item master file and bill of material. Applied and processed engineering changes, (ECO)and resolved problems with respect to equipment availability and order integrity.

Sunnyvale, California, United States

* Responsible for loading worldwide customer orders into SAP Order Entry system, setting timely and realistic ship commitment dates for customer.* Evaluated and reviewed forecasts, production capacity, JIT replenishment, analyze production orders for die and wafer yield for fabrication plants.

Santa Clara, California, United States

* Supported QA and developed teams in creating the Fatbrain.com Website and supporting systems.* Responsible for applying Release Request Packages as delivered by development teams to the test lab(s) and the production environment. This included planning and coordinating the test and production builds of software features being deployed by engineering development teams.

Cupertino, California, United States

* Responsible for supporting 16 developers on Software Development groups by providing full SoftwareConfiguration Management (SCM) tasks, source control configuration that related to the creation and control of Software for the Tandem Service Management (TSM) product area.

Cupertino, California, United States

* System Administrator and end-user support on general workstation and mainframe in a client serverenvironment.