Vicki Smith Email & Phone Number

Santa Ana, Ca, Us

Generate regular reports for major gifts program and generate financial reports for Development Director, team members, and for Board of Directors meetings.Manage up to two signature fundraising events including budget creation, volunteer coordination, and event management.Oversee acknowledgement process, including checks, recurring gifts, credit cards, online gifts, wire transfers/EFTs, and event registrations; refresh gift acknowledgement letters on regular basis and review weekly letters generated by Donor Services, home-office.

Torrance, California, Us

Managed a portfolio of technology support customers for the IT consulting firm—overseeing the deliveryand operations of hardware, mobile device, and software services for a range of clients including smallbusinesses, law firms, global nonprofits, and professional sports teams.● Directed technology transformation projects including a comprehensive technology transformation fora law firm that included deployment of new computers, implementation of Meraki networkingequipment, and migration to Azure platform.● Spearheaded technology migration project for a large law firm spanning multiple states, leading themigration of the software file system to SharePoint, ensuring a seamless transition and minimal disruptionto operations.● Responsible for reporting and documentation for inventory and licensing, leveraging superiororganizational skills to ensure transparent and accurate technology use and security.● Led weekly stakeholder meetings—coordinating technical staff and vendors, facilitating discussions,and ensuring alignment on project timelines, deliverables, and operational efficiency.● Served as a technical liaison to customer teams and stakeholders to facilitate seamless implementationof projects, troubleshoot issues, and manage application rollouts, hardware refresh initiatives, andday-to-day support operations.

Long Beach, Ca, Us

Gardena, Ca, Us

● Served as a team leader for a retail location, leveraging strong communication skills to build rapportand meet the needs of diverse stakeholders in a retail environment.● Managed process improvement initiatives to streamline operations and optimize efficiency, highlighting a proactive and results-driven approach to problem-solving.

Management and training from PIL in sales methods and techniques, accountability, and customer retention.