Victoria Friend Email & Phone Number

Cincinnati, Ohio Area

Strategized with senior leaders to facilitate programs like the Operations Task Force program increasing employee engagement by 30%.Coaching leaders to provide vision and transformation in their groups for immediate impact. Designed and delivered performance management program using upgraded communications with a focus on development. Created the Youniversity of Formica to invest in employees growth and self-leadership in leadership growth, our products and services, computer literacy, presentation workshops all yielding a high return..

Created strategic development plans for regional leaders and programs for identifying competencies and future needs of our business. Designed training and experiential opportunities to align with needed growth.

Cincinnati, Ohio Area

Leading the financial advisory team and senior management on all strategic development initiatives which included the hiring project plan, providing a development coaching plan for wholesalers increasing target competencies for the division and orchestrate succession planning and talent review project.

As the senior Human Resources lead for the 401k operations across the country served 7 sites. Provided the client group direction and problem resolution on imperative business initiatives proactively managing and identifying employee relations and policy strategy; designed start up sites and provided a model of service excellence that greatly improved senior management participation in performance programs and metrics increasing retention. Provided direction to the Human Resources team to ensure alignment.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Personnel And Industrial Relations