Vicki Goodin Email & Phone Number

Worthing, Gb

Working in the Business Systems and Transformation team to ensure successful delivery of IT and transformation projects.

London Area, United Kingdom

MTP is a digital consultancy. We invest in and partner with entrepreneurs and innovators to createthe digital infrastructure that brings brilliant businesses to life. We adopt a collaborative approach to build digital products and MVPs for start-ups and ground-breaking SMEs.

London, United Kingdom

Cloud based project management software makes the life of an architect easier; enabling project collaboration and communication with the client and third parties, all presented beautifully.

Tigerbay Software provides Tour Operators with a complete end to end reservation and e-commerce platform. I joined the small, highly skilled team at Tigerbay in December 2012, when the business was still very much a start-up. We launched the newly developed reservation system the same month and my role over the years has been to promote and raise awareness of Tigerbay within our target market, understand prospects requirements and present tailored solutions profitably converting prospects to customers.I am very proud to say that between 2013 and 2015 I successfully led the sales and marketing effort growing the Tigerbay customer base to 30 tour operators and establishing the company as a stable, reliable, forward thinking technology provider to the industry.My role involved:- Identifying company USPs and KSPs and communicating these to the market- Develop a pricing strategy in line with market expectations- Developing new opportunities against the company agreed targets- Managing the sales pipeline, ensuring a continual cycle of leads - Working with prospects over a period of months and years to understand their business and demonstrate the value of the Tigerbay proposition- Negotiating and contractually formalising commercials with new customersHaving grown successfully, Tigerbay was acquired at the end of 2015 by the Atcore Technology Group. Following the acquisition I continued to head up the sales and marketing activity for Tigerbay with a small team of direct reports. Since the acquisition we have successfully exceeded new business revenue targets signing agreements with larger customers with more complex requirements.

Within the four years, as a team we successfully grew the business from £4m to £8m turnover.Key achievements and responsibilities:- Providing motivation and support to the team through lengthy sales cycles with the objective of achieving a high, profitable conversion ratio. - Responsible for gaining and maintaining solid working relationships with customers, suppliers, competitors and other departments within the organisation to ensure the business is aligned and plans/strategies reflect the changing market.- As part of the senior team ensure consistently successful solution deliveries to customers whilst always striving for continual quality improvement of the product and service.

Working within a sales team, responsible for generating leads and selling a portfolio of value-add technology products and solutions to Travel Agencies and Tour Operators.- Responsible for creating and delivering tailored sales presentations and product demonstrations to senior decision makers within prospect organisations. In 2006 generating over £500k of software solution sales.- Recognising a gap in the French market and driving the business to achieve the first sale outside of the UK. Overseeing the successful delivery project and subsequently being involved in the employment of the company’s first employee to be based overseas. Business conducted in French.

Working within the sales team, fully responsible for the retention, management and development of a portfolio of Travel Management Companies, including Amex UK, and Expedia Travel Management

Nice Area, France

Working within an international team, within the companies global product and marketing head office, responsible for retaining and growing the business with key Multinational Travel Agency customers, including American Express, TUI, BTI, Thomas Cook. Key responsibilities included organising and hosting customer forums, gathering customer requirements, working with product managers to ensure product design would meet customer expectations. Communicating new products and features within the customer base.

Ba Hons, International Business And French

Maths, French, Geography A Levels

Education record