Vicki Kite Email & Phone Number

Birmingham, Gb

United Kingdom

I lead on strategy development and manage the delivery of all external and internal communications. Activity includes proactive campaigns to increase the sales of products and services across the Halfords retail estate, network of garages and B2B channels. I'm responsible for the strategy and leading the response to crisis communications issues across media, social and customer channels. I manage the external corporate reputation and lead financial communications for city updates and investor relations activity.I lead on public affairs and political lobbying activity to help support organisational objectives including responses to government policy, MP visits and parliamentary events.With expertise in story telling I manage the delivery of internal communications ensuring messaging is aligned with external communications to help improve colleague advocacy and engagement.

United Kingdom

Central England Co-op is one of the largest independent retail co-operative societies in the UK with 8,000 colleagues serving customers in the retail and funeral sector in over 400 trading sites with an income of £1 billion per annum. I led the team delivering internal and external communications including strategic planning, proactive campaigning and crisis communications.Led a team of 6 delivering all internal and external communications including PR and social.Devised and implemented a new approach to internal communications launching new channels, an improved process and led the delivery of an annual colleague conference for 2,500 people.Managed all external communications including developing crisis communications strategy and developed and embedded a new corporate narrative.Responsibility for CEO communications including media briefings, speeches and internal comms.

Birmingham, England, United Kingdom

Responsible for external communications to ensure the promotion and protection of the brand through the development of proactive campaigns and responsibility for crisis communications. Led parliamentary engagement activities including responses to policy and MP meetings.

West Midlands

Led strategic communications planning including repositioning the organisation resulting in improved brand awareness, increased product sales and improved uptake of services. Introduced a targeted approach to media engagement and robust protocols for crisis communications issues. I developed local, regional and national lobbying initiatives including the establishment of the All Party Parliamentary Group (APPG) for water safety, led regular meetings and events with parliamentarians in Westminster.

Birmingham, United Kingdom