Vicki Le Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Lead and facilitated the adoption of Agile best practices across the greater Consumer & Community Banking (CCB) Risk Tech Organization through coaching and close collaboration with leadership, Scrum Masters, and Product Scrum Masters. Served as a trusted and reliable Coach for Scrum Masters and Product Scrum Masters to reach out for guidance, best practices and standards. Coached Scrum Masters and Product Scrum Masters on relative estimation, best practices and tools available for teams to leverage. Held Scrum Master workshops, that allowed Scrum Masters and Development Teams understand the value of relative estimation, and how story refinement drives higher quality deliverables. Built and provided feedback on Agile best practices resources available for all of CCB Risk Tech, these resources allow Scrum Masters a centralized location to refer to and build their Agile knowledge. Coached Scrum teams to ensure Jira standards were being adhered to through workshops with Scrum Masters. This engagement allowed teams to quickly adopt best practices and recommendations and allowed them to focus on higher value initiatives within their workstream. Spearheaded Core Engineer Lead office, ensuring CCB Risk Tech organization was aligned with Software Engineering and SDLC best practices and tools. Regularly identified and drove adoption of Enterprise-wide tools and practices that improves and drives application maturity through automation or compliance. Promoted and coordinated CCB Risk Tech adoption of an inhouse tool called JET Evidence Services, that aligned CCB Risk tech with the enterprise wide to adopt JET, that allowed for higher visibility into SDLC changes, centralizes release documentation and alignment with Audit.

New York, Ny, Us

Senior Scrum Master & Team Lead, Site Reliability Engineer (SRE) – Data Integration as a Service Team 2021Aligned SRE team to broader enterprise move towards Agile, built Kanban board and coached SRE on Jira best practices, such as creation of user stories, story pointing and understanding Kanban workflow. Managed SRE Team on daily basis, providing support to 7 Application Development teams.• Coached team on ceremonies, how to iteratively enhance current processes through retrospectives and implemented continuous feedback loop. Built safe environment that focused on lessons learned, allowing team to be effective and achieve change.• Implemented metrics based on Kanban board to provide leadership view of team’s productivity, workload levels, and reliability of SRE team. Increased transparency on team’s work capacity, allowing improved resource planning for 2022. • Supervised team of 5 Engineers, collaborated with offshore India technical lead daily and served as point of escalation for all SRE related issues. Increased “one team” mentality and boosted work effort ownership.• Fostered a culture of knowledge sharing and transparency through robust documentation of SRE processes and increased collaboration amongst team.• Created and published onboarding documentation, developed organizational chart and resources for new hires to ensure smooth onboarding experience

San Ramon, Ca, Us

Created effective environment and partnered with Product Owner and Agile teams to coach and mentor in agile practices, drove teams towards a successful go live and produced MVP.• Coached team on ceremonies and how to iteratively enhance current processes through sprint retrospectives• Led Data Science teams to MVP and on-time production deployment, reducing data collection processing time and streamlining well estimates for engineers• Delivered support to all teams through servant leadership by protecting teams, building a safe environment, and removing any anticipated impediments• Spearheaded team backlog daily and ensured it accurately reflected current state of the sprint through Azure DevOps (ADO) Board• Oversaw ~$10MM annual budget and contract resources providing support and services to Chevron North America HQ, ensured projects were within budget and brought high business value

San Ramon, Ca, Us

Lead Business Analyst and Scrum Master for Chevron Talent Management Recruiting groups. Implemented a Health and Medical application. Applications include: SAP Recruiting Management, Yello , and meQuilibrium• Coached the HR meQuilibrium (meQ) Project Manager and Product Manager in Agile methodology and ADO best practices. Ramped up Agile team within 5 months• Captured Health and Medical Team project business use cases/requirements, finalized project scope and conducted user acceptance testing (UAT) to validate the developed functionalities• Analyzed and anticipated the impact of incoming HR organizational data changes, identified vulnerabilities of changes, and implemented changes to keep applications compliant

San Ramon, Ca, Us

Provided Ariba Business Analyst application support for Chevron's eProcurement group by actively seeking out areas of efficiencies and improving current processes• Reduced workload and monthly incidents by 50% through implementing a self-service Business rule Eform• Lowered defects by 50%, improved process efficiency and created greater visibility of task ownership by improving the change request approval process and through working with the internal team to capture the current state

Bachelor Of Business Administration (B.B.A.), Management Information Systems

Master Of Business Administration (M.B.A.), Business Administration And Management, General