Vicki Moore

Vicki Moore Email and Phone Number

Principal Customer Success Manager @ Sharpist
Los Angeles, CA, US
Vicki Moore's Location
Los Angeles Metropolitan Area, United States, United States
Vicki Moore's Contact Details

Vicki Moore work email

Vicki Moore personal email

n/a
About Vicki Moore

I love solving problems, improving processes and turning ideas into actions that have meaningful and sustainable impact on performance. Everything I do is focused on helping clients define clear goals, evaluate possible strategies and create results.My strength is my ability to facilitate collaboration across teams and communicate with stakeholders to identify risks, remove obstacles, and create solutions which drive learning outcomes, improve performance and build business capability.I leverage 15+ years experience in learning & development consulting across the U.S. and Europe to support enterprise clients in creating a path from strategy to implementation by:- asking questions and challenging assumptions- combining the ability to see the big picture with an eye for tactical details- using a people-centered approach to problem solving- leveraging data and analytics to inform decisions- understanding what drives behaviours to support learning, growth and change- continuously learning and challenging my own perspectives- connecting business objectives to individual and team learning journeys

Vicki Moore's Current Company Details
Sharpist

Sharpist

View
Principal Customer Success Manager
Los Angeles, CA, US
Website:
sharpist.com
Employees:
165
Vicki Moore Work Experience Details
  • Sharpist
    Principal Customer Success Manager
    Sharpist
    Los Angeles, Ca, Us
  • Gp Strategies Corporation
    Senior Account Director
    Gp Strategies Corporation Feb 2024 - Present
    Columbia, Md, Us
  • Sharpist
    Principal Customer Success Manager
    Sharpist Oct 2021 - Feb 2024
    Berlin, De
    Sharpist is an outcome-driven digital learning platform for leadership development.• Build relationships with key customer stakeholders, understanding business needs and acting as a strategic partner for implementation of coaching and leadership development solutions• Manage full customer lifecycle including onboarding, communications, product adoption, engagement and data analysis to drive business results and improve individual performance
  • Vicki Moore Coaching And Consulting
    Independent Coach & Consultant
    Vicki Moore Coaching And Consulting Jan 2020 - Sep 2021
    Drawing on a broad range of experience in corporate learning and development, project management and personal coaching, I help teams and individuals confidently design and implement learning and development strategies and processes that impact business and personal performance.Specific projects included:• Author: Life Beyond Should (May 2021) providing practical strategies to achieve impractical goals• Manage HR and operations for startup accelerator and advisory team of twenty people• Lead development of entrepreneurship curriculum for international students• Create and optimize processes for early-stage business operations
  • Jaguar Land Rover
    Customer Experience Training Manager, Europe
    Jaguar Land Rover Jul 2017 - Nov 2019
    Coventry, West Midlands, Gb
    Managed all aspects of Customer Experience Training for the European region, working with 7 market teams to define and deliver a strategy to ensure core competencies and staff capability, improve business performance, and create an excellent customer experience. • Successfully implemented new blended learning curriculum for key roles in 600+ retail locations across Europe, resulting in full-certification of over 1500 staff in 2 years• Actively identified future talent development and training needs through assessment, customer feedback and stakeholder workshops to continuously improve learning engagement and results• Utilized data analytics to identify Learning Management System enhancements and improve user experience for 6000 users across multiple markets
  • Es3
    Account Director, Europe
    Es3 Jan 2015 - Jun 2017
    Rochester Hills, Michigan, Us
    Focused on building client relationships and creating integrated solutions to support business objectives and achieve results. Delivered consulting and learning solutions by identifying efficient processes, developing unique approaches and managing diverse teams of talented experts, including instructional designers, developers, facilitators and product experts.
  • Es3
    Account Director, Usa
    Es3 Aug 2011 - Dec 2014
    Rochester Hills, Michigan, Us
    Led client services and account operations for Toyota and Lexus, specializing in performance improvement, training development, events and data analytics. Responsible for:• Full client life-cycle from proposal, budget and planning to implementation and evaluation• Team of 15 staff and 16 trainers delivering approximately 1,000 workshops per year• LMS support, including user-experience and technical support for over 10,000 learners
  • Moore Business Solutions, Inc.
    Founder & Ceo
    Moore Business Solutions, Inc. May 2002 - Dec 2012
    With a mission to help people achieve their potential, we worked closely with clients to create custom learning solutions to improve employee and business performance. Our cross-functional team of experts delivered a wide range of blended learning solutions, online learning and facilitated training in sales, customer service, and business management for Fortune 500 clients.

Vicki Moore Skills

Marketing Project Management Strategic Planning Process Improvement Strategy Management Team Building Cross Functional Team Leadership Marketing Communications Integrated Marketing Marketing Strategy Event Management Employee Training Training Customer Retention Automotive Customer Satisfaction Program Management Crm Sales Management Leadership E Learning Competitive Analysis Sales Management Consulting Leadership Development Market Research Business Strategy Advertising New Business Development Budgets Business Development Customer Relationship Management Consulting Business Process Improvement Account Management Team Management Microsoft Office Customer Service Coaching Training And Development Team Leadership English

Vicki Moore Education Details

  • Pepperdine Graziadio Business School
    Pepperdine Graziadio Business School
    Business/Marketing
  • William & Mary – Raymond A. Mason School Of Business
    William & Mary – Raymond A. Mason School Of Business
    Marketing

Frequently Asked Questions about Vicki Moore

What company does Vicki Moore work for?

Vicki Moore works for Sharpist

What is Vicki Moore's role at the current company?

Vicki Moore's current role is Principal Customer Success Manager.

What is Vicki Moore's email address?

Vicki Moore's email address is vi****@****ons.com

What schools did Vicki Moore attend?

Vicki Moore attended Pepperdine Graziadio Business School, William & Mary – Raymond A. Mason School Of Business.

What skills is Vicki Moore known for?

Vicki Moore has skills like Marketing, Project Management, Strategic Planning, Process Improvement, Strategy, Management, Team Building, Cross Functional Team Leadership, Marketing Communications, Integrated Marketing, Marketing Strategy, Event Management.

Who are Vicki Moore's colleagues?

Vicki Moore's colleagues are Peter Van Eyk, Dat Le, Annette Pohl, Gabriele Oltersdorf, Swee Huang Hustedt-Teo, Julia Düttmann, Oliver Philipp.

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