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Hi! I have extensive experience in People Operations with a passion for developing processes and workflows, leading and motivating teams, and getting the work done. I'm a high achiever with strong attention-to-detail, and most definitely a geek. Happy to connect and chat about systems, processes, inclusion, engagement, and best practices.Experience with: Workday, ADP WFN, BambooHR, Gusto, Excel, Microsoft Office, Google Suite (GSuite), analytics, Google Data Studio, applicant tracking systems (ATS), Jira, Sequoia, Lumity, ChartHop, FreshService, Workable, Greenhouse, LinkedIn Recruiter, learning management systems (LMS), benefits administration, surveys, engagement, performance management, data management and integrity, audits, M&A, immigration, compliance, stock options, project management, mentoring, coaching
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Manager, People OperationsFandom Apr 2022 - PresentSan Francisco, Ca, UsFandom is the world’s largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms.• Leads a team of 2 People Operations Generalists responsible for HRIS, benefits, reporting, onboarding, offboarding, immigration, engagement, ticketing, self-service, compliance, systems, performance management, training, policies and procedures• Partners with HRBPs / People Partners, Payroll, Talent / Recruiting, Finance, IT, Communications• Manages US benefits administration, open enrollment, 401(k)• Led a major team initiative to improve employee self-service by overhauling our team's Confluence pages and fully transition off of FreshService and onto Jira• Led a massive shift from manual, tedious approval workflows to setting up approval workflows in the HRIS• Led significant US benefits strategy changes including revamping our wellness reimbursement program• Managed the acquisition of 120 US employees into Fandom's systems and payroll• Identified over $150,000 in cost savings opportunities in 2023• Led the transition from CultureAmp to Lattice, serving as project / implementation manager• Responsible for process optimization and operational efficiencies• Manages data audits across multiple core systems• Leads culture / engagement initiatives + DEI initiatives -
Group Fitness InstructorNew Canaan Ymca Sep 2023 - PresentNew Canaan, Connecticut, Us -
Group Fitness InstructorStamford Jcc Jul 2023 - PresentStamford, Ct, Us -
Group Fitness InstructorThe Italian Center Of Stamford Apr 2022 - Jan 2024Stamford, Connecticut, UsLed low impact strength training and Zumba classes for the general adult population. -
Group Fitness InstructorLa Fitness Jun 2017 - Jul 2023Irvine, California, UsCertified AFAA/NASM Group Exercise Instructor that led Zumba® classes geared towards the general adult population at all levels. On average, 40 - 50 students per class during peak times and pre-pandemic. -
Manager, People OperationsElemy Oct 2021 - Apr 2022San Francisco, UsElemy (formerly known as Sprout) built the first managed marketplace for in-home pediatric behavioral healthcare, starting with pediatric autism. Elemy leverages technology to deliver a better experience to families, providers, and payors.• Leads a team of 3 People Operations Specialists responsible for benefits and LOAs, HRIS, and onboarding• In partnership with other teams such as IT and Finance, successfully managed a transition from Gusto/BambooHR to ADP• Submitted the company's first ACA reporting by compiling data that lived in 3+ separate systems• Introduced significant improvements to benefits communications• Launched the company's first 401(k) retirement savings plan• Manages ticket queue and exceeds SLAs through FreshService• Implemented company-wide SOPs and process enhancements -
People Operations ManagerPulsepoint Nov 2017 - Sep 2021New York, New York, Us• Responsible for benefits administration (US, UK) including medical, dental, vision, 401(k), voluntary benefits, perks, wellness programs, and open enrollment• Implemented multiple major carrier changes from 2017-2019• Led the implementation of our HRIS (ADP), responsible for HRIS administration (troubleshooting, reporting, maintenance, set-up) and data integrity, reporting• Manages compliance including 5500 reporting, 1095-C reporting, EEO-1, summary plan descriptions, and non-discrimination testing• Executes 401(k) audit and internal quarterly benefits audits• Evaluates compensation data for benchmarking, performs compensation analysis• Manages compensation programs including merit/bonus, stock options• Responsible for leave and absence management (STD, LTD, PFL, FMLA)• Responsible for people metrics and analytics, reporting• Involved in full employee lifecycle from recruitment to onboarding to offboarding• Manages the immigration process• Supports M&A initiatives and due diligence requests• Sources for talent and builds candidate pipeline, maintains job descriptions and brand messaging, collects feedback, prepares offer letter• Leads the PulsePoint Culture Committee for company-wide engagement events and initiatives• Leads our Diversity & Inclusion Committee• Supervises 2 team members -
Total Rewards ManagerUndertone Mar 2015 - Nov 2017New York, New York, Us• Responsible for all benefits administration including medical, dental, vision, 401(K), life and disability, voluntary benefits, wellness programs• Implemented multiple major carrier changes between 2014-2017• Managed benefits compliance including annual 5500 reporting, 1095-C/1094-C reporting, summary plan descriptions, non-discrimination testing• Led a team project on job leveling across all positions for compensation data and benchmarking• Launched company-wide employee anniversary recognition program in June 2017• Managed a 401(k) merger between three different Perion (Undertone’s parent company) entities in 2016, and held a separate mid-year open enrollment for these entities• Administered company social responsibility program and set up regular volunteer and philanthropic activities throughout the year -
Hr AssociateUndertone Feb 2013 - Mar 2015New York, New York, Us -
Employee Development CoordinatorUndertone Jan 2011 - Feb 2013New York, New York, Us• Implemented and launched the Learning Management System (LMS) (Taleo) in December 2011 to the entire organization• Implemented and launched social intranet and knowledgebase to the company in June 2012 to foster communication across all levels and locations• Supported all employee training and organizational development, tracked metrics for VP, People• Developed training presentations and reviewed content• Managed the performance appraisal process including objective setting, mid-year reviews, and end-year reviews -
Human Resources InternUndertone Jun 2009 - Jan 2011New York, New York, Us -
Graphic Design InternStony Brook University Jun 2009 - Aug 2009Stony Brook, Ny, UsCreated banners and flyers that advertised Career Center events and job fairs throughout the 2009-2010 school year. -
Human Resources InternStony Brook University Jan 2009 - May 2009Stony Brook, Ny, Us• Reviewed students’ resumes for various positions (ex. Fall 2009 Human Resources Internship)• Updated Career database -
Human Resources InternOptions For Community Living Jun 2009 - Aug 2009• Reviewed applicants’ resumes for various part-time and full-time positions• Assisted the recruiter in contacting applicants’ references and confirming dates of employment and job position• Handled filing of personnel files as well as benefits, medical, and training files
Vicky Tan, Sphr Skills
Vicky Tan, Sphr Education Details
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Teachers College, Columbia UniversitySocial-Organizational Psychology -
Stony Brook UniversityPsychology
Frequently Asked Questions about Vicky Tan, Sphr
What company does Vicky Tan, Sphr work for?
Vicky Tan, Sphr works for Fandom
What is Vicky Tan, Sphr's role at the current company?
Vicky Tan, Sphr's current role is Manager, People Operations at Fandom.
What is Vicky Tan, Sphr's email address?
Vicky Tan, Sphr's email address is vi****@****ail.com
What is Vicky Tan, Sphr's direct phone number?
Vicky Tan, Sphr's direct phone number is +164642*****
What schools did Vicky Tan, Sphr attend?
Vicky Tan, Sphr attended Teachers College, Columbia University, Stony Brook University.
What skills is Vicky Tan, Sphr known for?
Vicky Tan, Sphr has skills like Training, Organizational Development, Human Resources, Employee Benefits, Powerpoint, Hris, Onboarding, Management, Microsoft Excel, Benefits Administration, Social Networking, Outlook.
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