Foster the customer relationship in a team based selling model.Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.Leverage other resources to assist with top penetration opportunities and new accounts opening.Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

Managed project parameters to ensure project integrity.Trained and lead company sales representatives in completed project tasks as assignedMaintained solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner.Provided support to employees to meet or exceeded sales targets.Analyzed sales and marketing data to determine the most effective sales and marketing techniques.Monitored, maintained and adjust budget as necessary.Developed innovative sales strategies to increase sales.Conducted surveys to better understand customer needs.Attended trade shows to promote company products and services.Ensured brand awareness within an assigned territory meets company expectations.

Managed contracted project in for leading Candy Manufacturer in the north east section of the United SatesResponsible for management of Associates and their professional representation in the field at all timesOptimized customer satisfaction and loyalty by ensuring timely and accurate completion of in-store expectations through employee management and project managementSupported business objectives through placement of new items in stores, proper allocation of resources, and accurate reportingPartnered with leaders to drive initiatives, programs and services that enable the organization to deliver on its mission, strategies and goalsEnsured project quality thorough communication to team members, including training, mentoring, and overseeing employee relations issues in partnership with HRConducted store audits to ensure all projects are accurately completed on budget and on timeInterviewed, hired and trained new AssociatesEffectively managed expenses to ensure adherence to budget adjusting as the project requiresBuilt rapport with the client to increase brand representation

Served as the main point of contact of assigned customersNegotiated contracts and handle paperwork (e.g. invoices, orders)Responded promptly to customer queries and complaints to find solutions and defuse tensionPassed on issues to account managers when neededPresented new or additional products and services to existing customersSent reports on sales activity, accounts status and possible issues

Created long- and short-term plans, including setting targets for milestones and adhering to deadlinesDelegated tasks on the project to employees best positioned to complete themMade effective decisions when presented with multiple options for how to progress with the projectServed as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergyCommunicated with executives or the board to keep the project aligned with their goalsPerformed quality control on the project throughout development to maintain the standards expectedAdjusted schedules and targets on the project as needs or financing for the project changeManaged team scorecard to ensure associate meets the merchandising requirements as established by the client.Partnered with client representatives to conduct in-store training and development days for team members.Assigned merchandisers to stores and maintain work schedules for direct reports.Completed timely and accurate reporting including: recaps, audits, itineraries, timekeeping, expense and other required reports.Built productive relationships with members of the Client and Talent Acquisition team.

Responsible for managing multiple sub companies for a designated territory.Successfully managed all outside events for lead generation for Fourteen million dollar office.Managed all logistic aspects of office for 7 county territory.Actively responsible for recruiting, hiring and training for over 1200 event days a year with a staff up to 100 people.Responsible for attaining monthly sales expectations.Tasked with identifying, acquiring and maintaining new business partnerships.

Maintained a strategic plan for obtaining viable candidates for multiple opportunities and positions.Trained and supported candidates for successful demonstrating execution.Established and implement budget guidelines.Recorded orders for merchandise or service.Set up advertising displays and arranged merchandise to promote sales.Ensured client satisfaction.Conducted field audits.Developed and maintained weekly reports for corporate and client needs.Responsible for managing and training employees on company process, policies, procedures, and position responsibilities.Ensured quality execution by conducting audits and work with's with Event Specialists to assess, train, and develop retail skills and knowledge.Monitored and managed payroll time entries and expenses to maximize territory contribution.Manage execution and overall performance of Even Specialists by working through field support agents to ensure completion of tasks.Managed each geographical territory to have maximum flexibility and capability delivering the capacity and diversity needs of the organization.Communicated effectively.