Vicki Wolfe, Phd

Vicki Wolfe, Phd Email and Phone Number

Senior Technical Writer @ Ondot Systems Inc
Aptos, CA, US
Vicki Wolfe, Phd's Location
Aptos, California, United States, United States
Vicki Wolfe, Phd's Contact Details
About Vicki Wolfe, Phd

Skilled in all forms of documentation and in the grammatical and semantic editing of customer-facing materials.Specialties: Designing and writing end-user documentation, UI design specifications, UI text, error messaging, application strings, web page and marketing editing

Vicki Wolfe, Phd's Current Company Details
Ondot Systems Inc

Ondot Systems Inc

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Senior Technical Writer
Aptos, CA, US
Website:
fiserv.com
Employees:
36173
Vicki Wolfe, Phd Work Experience Details
  • Ondot Systems Inc
    Senior Technical Writer
    Ondot Systems Inc
    Aptos, Ca, Us
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  • Ondot Systems Inc
    Senior Technical Writer
    Ondot Systems Inc May 2016 - Present
    San Jose, Ca
    As the sole technical writer for this growing Mobile Card Services company, I am responsible for creating and updating all customer-facing documents, including detailed user guides, operational guides, release notes, patch install guides, upgrade guides, and API guides. I work with UX/UI colleagues to create clear, concise, grammatically correct text strings, error messages, and screen text. I create context-sensitive UI and online help. I am accustomed to juggling several projects at once, shifting priorities as the need arises, and producing excellent documents in a short time.
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  • Retailnext
    Senior Technical Writer/Editor
    Retailnext Aug 2013 - Oct 2015
    San Jose, Ca
     Wrote 67 user guides and manuals that cover all aspects of this brick-and-mortar in-store analytics solution, including video analytics, Wi-Fi/BLE mobile device detection, and data mining from point-of-sale systems. Wrote a comprehensive User Manual and Admin Manual, each 400+ pages. Worked with engineering and UX/UI colleagues to create or edit user interface design, text strings, and error messages. Conducted QA from a user’s perspective on all aspects of the UI while I was gathering information for the books. Created a company Glossary of Terms and Style Guide.
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  • Sandisk
    Senior Contract Technical Writer
    Sandisk Mar 2013 - Jul 2013
    Milpitas, Ca
    * Wrote two Quick Start Guides and four User Manuals for two newly-developed portable drives that allow users to wirelessly store, share, and stream content across Android- and iOS-based mobile devices such as smartphones and tablets. * Wrote/edited text strings for user interfaces and error messages on Android and iOC platforms.* Conducted intensive QA on all versions of both products.
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  • Tivo
    Ui Design Contract Documentation Writer
    Tivo Feb 2011 - Oct 2011
    Alviso, Ca
    Worked closely with colleagues in UI Design, User Experience, Visual Design, and Engineering to manage the user interface design specifications for the design and development of all aspects of the TiVo user interface. Responsible for resolving spec bugs, clarifying spec content for engineers and QE testers, identifying spec inconsistencies and inaccuracies, and contributing to the over-all appearance of the UI.
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  • Seagate Technology
    Senior Technical Writer/Editor
    Seagate Technology Sep 2005 - Nov 2009
    Worked with engineers and UI designers to write the text for all desktop application screens. Design, write, and update all user documentation and Help systems for a variety of products that provide digital content protection for home and small business markets. Software and UI documentation included NAS; DAS; media players; backup, sync, share, and remote access software; cloud storage; and security and encryption devices. Documentation is written with FrameMaker 8 and includes user manuals, setup guides, quick start guides, configuration guides, release notes, and a variety of supporting pieces. Also ensured the grammatical and semantic correctness of sales and marketing documents and web page content; thoroughly test software in the process of learning it from a user perspective.
  • Mirra, Inc. (Acquired By Seagate In Sept. 2005)
    Senior Technical Writer/Editor
    Mirra, Inc. (Acquired By Seagate In Sept. 2005) Jan 2002 - Sep 2005
    Worked with engineers and user interface designers to write the text for all desktop application screens. Designed, wrote, and updated all user documentation and Help systems for a variety of disk drives that provide digital content protection for the home and small business markets. Products included media players; backup, sync, share, and remote access software; and security and encryption drives. Documentation was written with FrameMaker 8 and included user manuals, setup guides, quick start guides, configuration guides, release notes, and a variety of supporting pieces. Also ensured the grammatical and semantic correctness of sales and marketing documents and web page content and thoroughly tested software in the process of learning it from a user perspective.
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  • Silverback Systems
    Senior Technical Writer/Editor
    Silverback Systems May 2002 - Nov 2002
    Senior technical writer and editor. Wrote and edited an Introduction Manual and a Software API Manual for a company whose product is IP Storage in the SAN or NAS environment using iSCSI over PCI Bus. Protocols used in this arena were TCP/IP, ISCSI (Target and Initiator), Link Layer, and Management/Statistics.
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  • Tut Systems
    Senior Technical Writer/Editor
    Tut Systems 1998 - 2001
    Senior technical writer and editor. Wrote, edited, and proofed software and hardware user manuals, initial configuration guides, getting started guides, on-line help pages, command references, and white papers; worked with engineers to design GUIs. Topics included firewalls, VPNs, web filters, email servers, FTP servers, Internet connectivity, routing configurations, and services configurations.
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Vicki Wolfe, Phd Skills

Framemaker Perforce Paintshop Pro Bugzilla Photoshop Adobe Fireworks Windows 7 Ms Word 2010 Acrobat 10 Pro Webworks Epublisher Pro And Express Editplus

Vicki Wolfe, Phd Education Details

Frequently Asked Questions about Vicki Wolfe, Phd

What company does Vicki Wolfe, Phd work for?

Vicki Wolfe, Phd works for Ondot Systems Inc

What is Vicki Wolfe, Phd's role at the current company?

Vicki Wolfe, Phd's current role is Senior Technical Writer.

What is Vicki Wolfe, Phd's email address?

Vicki Wolfe, Phd's email address is wo****@****ink.net

What is Vicki Wolfe, Phd's direct phone number?

Vicki Wolfe, Phd's direct phone number is +183159*****

What schools did Vicki Wolfe, Phd attend?

Vicki Wolfe, Phd attended Hofstra University.

What are some of Vicki Wolfe, Phd's interests?

Vicki Wolfe, Phd has interest in Boating, Kids, Gardening, Traveling, Outdoors, Electronics, Home Improvement, Reading, Parenting, Sports.

What skills is Vicki Wolfe, Phd known for?

Vicki Wolfe, Phd has skills like Framemaker, Perforce, Paintshop Pro, Bugzilla, Photoshop, Adobe Fireworks, Windows 7, Ms Word 2010, Acrobat 10 Pro, Webworks Epublisher Pro And Express, Editplus.

Who are Vicki Wolfe, Phd's colleagues?

Vicki Wolfe, Phd's colleagues are Gerard Tapia, Alexis Ippolito, Marisol Moreira, Mark Latham, Donna Johnson, Arnab Datta, Alton Siu.

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