Bikramjit Singh Randhawa Email and Phone Number

Overview: Energetic and passionate roll up the sleeves executive with experience in building and managing efficient and productive support teams in various verticals - Gaming, Banking, Telecom, Retail & Healthcare. Have always demonstrated the ability to instill a common vision and develop a dynamic team based on trust and mutual respect. Able to see the big picture, predict how it will unfold and take action to achieve corporate goals.Associated with iEnergizer since inception & currently managing multiple projects spread across verticals.Specialties: Customer Experience, Strategy and Implementation, Operations Management, Delivery.CRM, KPI Management.Multi-Channel, Multi-Language Operations.Training & Quality, Business Process Improvement, RFI, RFP and RFQ processes.People Management, Strong Team-building Skills, Employee Development, Mentoring and Coaching.Problem Solving, Breakthrough Thinking, Conflict Management, Best Practices Expertise.Personal Competencies:Strategic thinker: Identify and see the relationship among key issues while understanding the bigger picture.Forward thinker: Anticipate and plan on hand to deal with future events, trends, problems or opportunities.Inquisitive: Investigate and ask relevant questions needed to get the whole picture then provide specific actionable recommendations for excellence.Team Player: Believe in encouraging team collaboration, work well with peers across multiple functions within the company - Promote enthusiasm, motivate relationship building.High-energy, assertive and decisive person with strong interpersonal skills and can build rapport and trust quickly in order to form strong business partnerships.Creative: Ability to find out-of-the-box/non-traditional ways of problem solving and apply innovative thinking when approaching and defining solutions.Get it done: Believe in actions speak louder than words philosophy, thrive on achievements.Attention to detail.