Vickrant Kolhapuray Email & Phone Number

Karad

Pune Area, India

Job Responsibilities: (Lounge Bar & Restaurant)● Report to Operation Manager.● Headed and participated in all pre-opening duties of a new outlet (Frozen Monkey- Lounge Bar & Restaurant).● Oversee and manage the restaurant and make final decisions on matters of importance to guest service.● Adhere to hotel standards and service levels to increase food and beverage sales and minimize cost.● Staff recruitment and appraisal.● Assist operation manager with menu planning.●… Show more Job Responsibilities: (Lounge Bar & Restaurant)● Report to Operation Manager.● Headed and participated in all pre-opening duties of a new outlet (Frozen Monkey- Lounge Bar & Restaurant).● Oversee and manage the restaurant and make final decisions on matters of importance to guest service.● Adhere to hotel standards and service levels to increase food and beverage sales and minimize cost.● Staff recruitment and appraisal.● Assist operation manager with menu planning.● Prepare daily and monthly sales, operational and consumption report.● Ensure positive guest service; conduct training for junior staff about up selling, suggestive selling and service standards.● Respond to guest complaints, taking appropriate action to turn dissatisfied guest to return guest.Job Responsibilities: (Banquet)• Report to Operation Manager.● Handling banquet bookings and making the required reports.● Planning menu for the guests according to the event.● Coordinating with sales team and setting up the venue.● Handling outdoor caterings. ● Staff recruitment and appraisal.● Make quick decisions relating to guest request.● Ensure positive guest service; conduct training for junior staff about set ups, hygiene and service standards.● Respond to guest complaints by taking appropriate action. Show less