Vicky Amarnani Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Responsible for designing, implementing, and overseeing training programs for employees in the organization. Focusing on developing the skills and knowledge of staff to enhance guest experiences, improve service quality, and ensure compliance with industry standards. Collaborating with department heads to identify training needs, creates effective training materials, and conducts engaging training sessions. Identify training needs through collaboration with department heads, HR, and operational teams. Design and develop training programs that align with organizational goals, industry standards, and regulatoryrequirements, work with team of trainers & design their calendar to execute the desired training programs. Collaborate with department managers to identify high-potential employees and create customized development and build training matrixHandle the enter gamut of Mystery audits through third party vendorplans for their growth within the organization. Monitor and evaluate employee performance, providing constructive feedback for improvement. Develop and implement assessment tools to measure the effectiveness of training programs. Collaborate with cross-functional teams to ensure consistency in training content and delivery across departments.

Mumbai, Maharashtra, India

Taking care of learning and development of two regions South and west. Designing, developing modules, training evaluation matrix, content creation, on job training, performance metrics evaluation.

Mumbai, Maharashtra, India

* To expand and develop the instructional design course ware in all subjects*To ensure regulatory compliance of course ware, along with classroom and practical training delivery* To carry out both practical and classroom training sessions for aspiring cabin crew including but not exclusive to the following areas: Aviation Security, Dangerous Goods, Fire & Smoke, SEP, First Aid, Customer service.* Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos, and more* Determines training needs and requirements for an organisation or group by meeting with managers, talking with employees, or administering surveys* Reviews existing training materials produced by third parties to determine appropriateness and relevance* Modifies or creates course materials and training manuals to meet specific training needs* Presents in-person and online training sessions or hires qualified personnel to do so* Schedules training sessions, organizes information technology and other equipment, and manages course enrolment.

Dubai

Business Class Cabin Crew - Fleets of Airbus A380s & Boeing 777s▪ Over 3800 flying hours, working together with 170 nationalities to provide excellent customer service to passengers onboard while ensuring their comfort and safety throughout the flight.▪ SEPtrainedtoensuretheaircraftandpassengersalwaysremainsafe.Covering aircraft equipment, decompression and hypoxia, firefighting, in-flight emergencies, evacuation, ditching and survival.▪ Confidently manage any medical incident on-board and safeguarding to manage acts of unlawful interference, disruptive behavior, hijacking and sabotage.▪ Adept at teamwork, strong interpersonal relationships, working across timezones, managing conflicts and ensuring a world class flying experience.▪ Recipient of the prestigious Emirates Certificate of Achievement for achieving100% in the Boeing Aircraft Type Rating Examination.

Dubai

Over 4700 flying hours and the responsibility of leading and training a team of cabin attendants to ensure safe and consistent delivery of quality service onboard and continuous performance management in accordance with company policies and procedures.▪ Coaching and mentoring,Training new, as well as seasoned crew, through motivational and developmental feedback to focus on safety, punctuality and most importantly ensuring customer experience standardization on all routes.▪ Monitor and plan Strategy for company standards assist In-Flight Services in conveying company communications to the cabin crew and timely feedback into In-Flight Service and the Cabin Crew Training Department when appropriate.▪ Promoted and championed “Fly Dubai culture” in every interaction with the passengers and crew.

Mumbai, Maharashtra, India

Responsible for performing all required flight attendant duties and assisting passengers with a high-quality service throughout the flight.▪ Takingcareofpassengers’comfort,safety&securityduringtheflightwhilebeing a brand ambassador of the rich cultural heritage and best in class experience▪ Providingexemplaryservicetoallpassengersintimesofmedicalemergenciesby assisting with proper medication and treatment onboard.▪ Alwayslookingforwardtomakingpassengersflyingexperience memorable

Mumbai, Maharashtra, India

JP Morgan Chase.

Cabin Crew Training Program, Aviation/Airway Management And Operations, Cabin Crew

Ab-Initio Cabin Crew Training program. World Class Inflight service Training First Aid Training Safety and Emergency procedures.

Senior Cabin Crew Training Course, Aviation/Airway Management And Operations, Senior Cabin Crew

Overall responsibility: Ensuring the safe and consistent delivery of a quality onboard service through the continuous performance.

Hsc, Commerce

Dangerous Goods And Aviation Securtiy Training, Aviation/Airway Management And Operations, Cabin Crew

Dangerous Goods and Aviation security