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Vicky Baker is listed as Account Manager - Insurance based in Roswell, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Vicky Baker.
Vicky Baker previously worked as Treatment Coordinator at John Carey, Dmd Oral And Maxillofacial Surgery and Account Manager at Metlife. Vicky Baker holds General from University Of Maryland.
Experienced Client Services Account Manager with a demonstrated history of working in the insurance industry. Skilled in Insurance Verification, Treatment Planning, Microsoft Word, International Relations, and Health Insurance. Strong customer service relations.
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Canton, Ga
• Confirm appointments• Treatment plan coordinator• Verify insurance• File insurance, electronic and paper claims• Follow-up on pending claims• Post insurance payments and apply adjustments for in network insurance plans• Balanced daily deposits• Answer multiple phone lines
Jacksonville, Florida Area
● Account manager and onsite representative for City of Jacksonville, working with the benefits office helping members with claim issues and benefits.● Attended benefit fairs and open enrollment● Provided customer service to employees of very large insurance clients.● Worked with account team to manage customer relationships and satisfaction.● Accountable for daytoday administration of multiple national accounts.● Collaborated and acted as a liaison with clients’ thirdparty administrator to assist with problemresolution and troubleshooting.● Coordinated and facilitated client meetings (in person and via conference call) and preparedmaterials, agendas and presentations for these meetings.● Lead client account audits and strategic planning process. Worked with reporting team incompletion of client reports.● Project leader for implementation of new clients and addition of MetLife product lines to existingclients.● Partnered with proposal unit to research and respond to RFP questionnaires.● Account manager for multiple accounts which included Sava Senior Care, Red Lobster, andDarden Restaurants.
Jacksonville, Florida Area
● Filed insurance – paper and e-claims● Followed-up on pending insurance claims● Negotiated contracts with insurance companies● Closed month-end and year-end reports● Treatment plan coordinator● Verified insurance● Posted daily insurance payments and adjustments and made daily deposits● Managed accounts receivables
Jacksonville, Florida Area
● Recruited and trained staff● Supervised, motivated and monitored team performance● Maintained 85% account receivables● Provided regular monthly reports indicating % in monthly collections● Created and developed manual for all business and office procedures● Represented office in small claim cases● Worked with collection agency● Designed encounter form that was utilized for each patient● Made daily deposits● Managed collections● Presented treatment plans● Filed insurance – paper and e-claims● Followed-up on pending claims● Posted and made insurance adjustments● Daily deposits● Closed month and yearend accounts receivables
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Vicky Baker is listed as Account Manager - Insurance.
Vicky Baker is based in Roswell, Georgia, United States.
Vicky Baker has worked for John Carey, Dmd Oral And Maxillofacial Surgery, Metlife, Dr. Clive Rainer – Oral Surgeon, and North Florida Oral & Facial Surgery.
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Vicky Baker holds General from University Of Maryland.
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