Vicky Browning Email & Phone Number

Milton Keynes, England, United Kingdom

- Provided Learning and Development support across the group of 16+ businesses, designing and delivering interventions bespoke to individual business need. This includes supporting all levels and stages of employees, from new starters to experienced management. - Built and maintained strong relationships with directors across the businesses, to gain buy-in, identify training needs, and roll-out suitable solutions. - Designed and delivered training and coaching across a range of skills, from process training, to soft people skills, to management training, to personal development. - Managed the LMS system for the Group, ensuring the smooth running of the platform, managing access, determining gaps for future content creation, and introducing new processes to utilise the system to capture the full scope of L&D.- Managed the apprenticeship process for the Group, placing individuals into new apprenticeships across a variety of disciplines, and managing the levy pot.- Acted as Learning and Development Lead for a new graduate scheme, designing and overseeing the full development journey for the new graduates.- Contributed as part of the team of Mental Health First Aiders, promoting wellbeing and supporting staff within the businesses.

Milton Keynes, England, United Kingdom

- Managed the creation, delivery and direction of all training across the business, including training for clients, supplier bases, and all internal staff.- Managed an additional Trainer, equipping her to independently deliver training projects and supporting her ongoing development. - Regularly reviewed and improved internal training processes, driving and implementing change within the business – introducing new initiatives and identifying training needs. - Ran the company’s graduate scheme, hiring and managing 7 graduates, designing and delivering the programme, and taking responsibility for the graduate experience and performance.

Milton Keynes, United Kingdom

- Delivered all training for new clients (a range of local authorities, CCGs, and other organisations within the care, transport, construction, and housing sectors), and their suppliers. This involved simultaneously managing projects: scoping, planning, creating and designing collateral, delivering a range of session types, evaluating and demonstrating success.- Improved the induction plan for new starters, and monitored ongoing internal training needs - delivering appropriate training interventions where required.

Milton Keynes, United Kingdom

-Resolved complex queries from local authorities and providers of care, housing and transport.-Worked closely with account managers to understand specific client needs, providing strategic support and tailored system configuration.-Supported new staff, delivering inductions and training on specific company areas.-Reported on progress and generate ideas for future improvement, relevant to bespoke needs.

Bedford

-Built strong relationships with clients of varying sizes, and managed queries around national and international background checks.-Coached three team members to see a marked improvement in their daily work performance.-Analysed orders and adjusted these to meet client requirements.

Bedford

-Provided excellent customer service to all candidates undergoing background checks.-Built rapport and trust with candidates, while providing assistance and gathering information.

Bedford

Bedford

Level 5 Diploma In Learning And Development, Learning And Development, Completed

First Class Honours, Psychology