Vicky Chen Email & Phone Number

• Rave RTSM SME:  Support RTSM Configuration: Standard study, Treatment period study, Cohort study. Support Live study management service, SIS integration, Edit Live design (aka RTSM migration)  RTSM training material writing/review Deliver RTSM Workshop Familiar with Rave RTSM SOP/documentations Communication well with each party as a RTSM PM  Mentor PMs on how to manage/configure RTSM studies Host monthly RTSM meeting: RTSM study status update, issue discussion, new features update, RTSM experience sharing etc.  As a consultant and supervisor to support issues/questions from the PMs.• Global Partner study management:  Coordinate and assign resource to manage new studies. Manage global CRO studies Mentor new colleagues on the specific partner study management process Writing partner specific management process and share to the team Establish CO (Change Order) initiation process and be responsible for training colleagues. Main contact of China PM team to communicate with the Global team As a consultant and supervisor to support issues/questions from the PMs.• Study Management New URL setup/existing URL management Manage client expectations and communications, and ensure overall client satisfaction Manage project scope, timelines, budget & milestones Manage issues and risks driving appropriate resolution and mitigation Deliver workshops and lead client meetings Create and maintain accurate and current project documentation• Product Management Classic Rave EDC/ Rave EDC Rave RTSM eCOA Coder

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  National Taiwan University (Ntu)

  International Business