Vicky Chen Email & Phone Number

台灣 臺中市

卡達 多哈

Brand ambassador of 5 Stars Airline.As a cabin crew member at Qatar Airways, I gained extensive experience in delivering exceptional customer service in a fast-paced, multicultural environment. My responsibilities included ensuring passenger safety and comfort, providing personalized service, and addressing customer needs with professionalism and empathy. I developed strong communication and problem-solving skills by interacting with a diverse range of passengers and handling various in-flight situations. My role also involved collaborating with an international team of more than 160 nationalities to uphold Qatar Airways’ high standards of service and hospitality, contributing to a seamless and enjoyable travel experience for all customers.

台灣 臺北市 台北

At Dyna Image, I worked as a Sales Assistant, focusing on customer after-sales service for clients in Taiwan and Hong Kong. My daily responsibilities included coordinating with the sales team to arrange shipments, providing customers with samples, and responding to after-sales inquiries via email and phone, such as handling returns of defective products.Internally, I collaborated closely with various departments to ensure smooth operations. This included promptly addressing the needs of the sales team, discussing production schedules with production management, retrieving and packaging samples from the warehouse, consulting with the R&D team for product knowledge, reconciling customer accounts with the finance department, and assisting with the preparation of internal audit documents for the company's ISO certification.