Vicky Cooper Email & Phone Number

Wilmslow, England, United Kingdom

Wilmslow

Telford, Shropshire, United Kingdom

• A Telford-based manufacturer in the vehicle conversion industry t/o £10m
• Developed strategic approaches to bid management, working collaboratively across senior stakeholders
• Reviewed policies and accreditations required to identify areas of exposure. Introduced legal documentation to support Terms of Business, GDPR, Sub Processor Agreements
• Created a library of templates and bespoke written tender responses for all aspects of bid management
• Achieved approved supplier status on all major operating business frameworks
• Transformed the company’s bid management approach

Stockport, United Kingdom

• UK's largest vehicle leasing company, part of Lloyds Banking GroupKey member of the SME leadership team, reporting to the Director for the ownership and execution of key growth, change management and efficiency.
• Defined business-wide skills matrices and developed a training academy to support employee improvement
• Created local teams and people plans to improve the NPS
• Reviewed customer and colleague data to ensure compliance with GDPR regulatory changes
• Executive panel member for the Annual Star Awards, mentor and internal talent management coach

Stockport, United Kingdom

• Managed a team of four direct reports, in a strategic and cross-functional role interfacing with sales, account management, finance, credit, operations and legal to create high quality competitive bids
• Achieved Top Performer status consequently fast-tracked for development and promotion
• Designed, implemented and executed best-practice bid processes. Tender success rate increased from 50 to 65%
• Responsible for securing supplier status on all major public sector frameworks. Delivering over 10k vehicles pa. 120% delivery plan and order volume up 74%
• Defined implementation structures to support onboarding 700 accounts simultaneously, integrating improvements and organisational changes to ensure legal and credit compliance. Contract Value c£75m - 17,500 vehicles
• Achieved a 10% cost reduction/ capacity creation by automating reporting and future proofing

Stockport, United Kingdom

• Regional Manager working collaboratively to identify new opportunities providing consultative fleet solutions to prospective and existing LBG customers in the 50-500 fleet arena
• Exceeded set targets in 9 months by onboarding 6 new customers and 2 sole supply generating in excess of 150 units – Identified as a strong performer
• Member of Group mentoring programme, recruiting and sharing best practice

North West

An experienced Business Manager skilled in the management, retention and development of specific customers within a given territory, with an impressive record of consistently exceeding targets.Responsible for the management of circa 70 Contract Hire customers, with the purpose of delivering targets and developing profitable relationships through strategic.

Manchester, United Kingdom

Promoted to proactively manage a portfolio of existing customers, with the objectives of client retention, fleet growth and increased penetration of other services.

Manchester, United Kingdom

Recruited to support field based staff in customer acquisition and retention.

Manchester, United Kingdom

Promoted from Senior New Business Clerk, reponsible for managing current customers by telephone, selling Asset finance and associated products and acting as a support to field based sales staff.