Vicky Cox Email & Phone Number

Stevenage, England, United Kingdom

Heathrow, England, United Kingdom

My Role is to support and train new crew for BA Global Learning Academy, making sure that all the training is in accordance with British Airways policies and the legal requirement set out by the CAA. I deliver all New Entrant courses coaching them through Safety emergency procedures

Stevenage, England, United Kingdom

My Role was to lead the team when serving customers on checkouts and petrol station, making sure the correct advertising is displayed, making sure our team are helping customers with their lottery tickets and collecting online parcel. Delivering a seamless service.

Bedfordshire, England, United Kingdom

Easyjet Academy, London Luton Airport

Responsibility to manage the day to day running of the training department to ensure all training is conducted as required. Supporting Crew Training Instructors throughout the day. Setting up Classrooms and ensuring the necessary equipment is available.Reviewing the following week’s training courses and rosters to ensure all courses are covered and pass any issues to Training Delivery to be resolved. Assisting training team management and training support coordinators to ensure integrity of the training program. Liaising with other departments, resolving any issues i.e. transport, cabin sim or late trainees.Liaising with external companies such as eLearning suppliers (LEO), ensuring that the online training materials are up to date. Booking a local swimming pool to ensure that all trainees can complete the wet drill as required, possibly combined courses to reduce cost.Responding to emails and dealing with appointments.Conducting New Entrant Briefings/Graduations – Introduction to EasyJet, what our expectations are and what they can expect to achieve and once successfully completing the course they receive their wings and certificate Managing of all trainees- Recurrent, Return to Work, and New Entrant.Monitoring Performance and conduct. Conduct disciplinary meeting, which could lead to dismissal. Arranging trainees to be back coursed- to find a suitable course date.Managing exam re-sits and to provide support where needed, prior to re-sit.Completing the relevant daily reports using excel spreadsheets.

Luton, England, United Kingdom

Responsibility to ensure that all our crew are trained in accordance with the legal requirements set out by the CAA, EU-Ops, CSPM, and CSM. Keeping updated with changes of procedures and implementing these. Training of New Entrant Crew.New Entrant Pilots.Recurrent Cabin Crew.Recurrent Pilot training.Assisting in re-writing lesson plans and PowerPoint presentations.Keeping in check as operating crew.Being aware of the company’s performance. Whilst training a new entrant course. I am responsible for the performance management of the course by using the protocol-points system; I am required to provide appropriate feedback to individuals when required.

Luton, England, United Kingdom

Main Responsibility is to find the best candidates and to reach our targets within the time Scale.The initial screening and shortlisting of candidates. Assessment Day Invitations.Medical Approval and Employment History Collation.Competency-Based Interviewing of candidates.Issue of Contracts.Liaising with Internal Departments.Training of New Assessors.Dealing with disciplinary actions.Supporting the rest of the team.

Luton, England, United Kingdom

Joined as cabin crew and promoted within 3 months to SCCM, also part of the recruitment the team as an assessor and the cabin crew support team. Overall responsibility for Cabin Safety and passenger comfort.Supervision of other cabin crew members.Training and assessing new cabin crew.