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Vicky Croft Email & Phone Number
Technical Solutions Consultant
at
Route 101 Ltd.
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Solutions Consultant
Location
Burton Upon Trent, England, United Kingdom
Company size
Who is Vicky Croft? Overview
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Quick answer
Vicky Croft is listed as Technical Solutions Consultant at Route 101 Ltd., a company with 115 employees, based in Burton Upon Trent, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vicky Croft.
Vicky Croft previously worked as Presales Engineer at Telxl Limited and Pre Sales Consultant at Fournet. Vicky Croft holds As Levels, Music, Media Studies, Pyschology from Burton College.
Company email context
Email format at Route 101 Ltd.
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Route 101 Ltd.
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Profile bio
About Vicky Croft
As a Pre Sales Engineer at TelXL, I support our Partners to solve their customers communications and contact centre challenges with innovative and agile CCaaS solutions. Any business that is focused on nurturing customer service through reducing initial customer effort and delivering exceptional CX can improve chances of success by utilising the right tools available to them at the right time for them.With over 20 years of experience in telecoms, beginning in Telesales being a Contact Centre Agent, Tech Support Engineer and now in Pre Sales. I have a deep understanding of the needs and pain points of different clients and sectors, and how to address them with our extensive feature sets, integrations, and bespoke-professional services. I understand the Channel and know what our Partners need from their Vender in terms of Pre Sales Support.
Current workplace
Vicky Croft's current company
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Route 101 Ltd.
8 roles
Vicky Croft work experience
A career timeline built from the work history available for this profile.
Presales Engineer
Pre Sales Consultant
Focusing on Mid Market & Cloud products including Contact Centre & UC. Products such as Avaya IP Office, Avaya ACCS, Avaya Cloud Office, RingCentral, Enghouse, Teams, Nice CXOne and Avaya CM.
Sep 2015 - Nov 2022
Solution Design Engineer
Technically designing customer solutions, attending customer meetings and providing technical support for the Avaya CM, IP Office and Shoretel portfolio.
May 2011 - Aug 2015
Tier 2 Avaya Remote Support Engineer
Vodafone Unified Communications Group
Remotely maintaining and supporting all Avaya Communication manager and Definity platforms from G3r to S8800. Responsible for First line support for over 1600 customers some of which contain global and multi national sites. Support and administration of CallXpress, Intuity LX voicemails, FAT/SLIM Audix, Intuity MAP5 and IA770. Responding to customer faults.
Feb 2007 - May 2011
Procurement Executive
To support the Procurement function with specific areas of responsibility. Contribute towards the achievement of existing business objectives through the proactive process of order and delivery of new vehicle orders, so ensuring customer satisfaction within the company's defined procedures whilst ensuring agreed working processes are followed and.
Jul 2006 - Jan 2007
First Line Definity Support Engineer
Maintaining and supporting Definity G3r, Csi, Si, S8700, 8500 and 8300. Also administering Fat and Slim Audix, Intuity Map 5 and Intuity LX Audix.
Feb 2002 - Jul 2006
Pa To Sales Manager And 8 Sales Staff
Oct 2002 - Oct 2003
2 education records
Vicky Croft education
As Levels, Music, Media Studies, Pyschology
Burton College
Gcse'S, English, English Lit, Double Science; Maths, French, Music, Food Technology And Child Development
Paulet High School
FAQ
Frequently asked questions about Vicky Croft
Quick answers generated from the profile data available on this page.
What company does Vicky Croft work for?
Vicky Croft works for Route 101 Ltd..
What is Vicky Croft's role at Route 101 Ltd.?
Vicky Croft is listed as Technical Solutions Consultant at Route 101 Ltd..
Where is Vicky Croft based?
Vicky Croft is based in Burton Upon Trent, England, United Kingdom while working with Route 101 Ltd..
What companies has Vicky Croft worked for?
Vicky Croft has worked for Route 101 Ltd., Telxl Limited, Fournet, Vodafone Unified Communications Group, and Ald Automotive.
How can I contact Vicky Croft?
You can use AeroLeads to view verified contact signals for Vicky Croft at Route 101 Ltd., including work email, phone, and LinkedIn data when available.
What schools did Vicky Croft attend?
Vicky Croft holds As Levels, Music, Media Studies, Pyschology from Burton College.
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