I am a reliable, enthusiastic and committed professional with extensive experience in Sales Processes and Management, Sales Growth and Business Development, Contract Coordination and Management, Customer Relationship Management, Customer Service Excellence, Project Management and Delivery, Sales Administration and Reporting and Client, Stakeholder, Supplier Engagement. Throughout my career, I have been often recognised for providing ongoing and meaningful customers service to clients prior to, during and after the sales processes as well as the talent in building constructive relationships with diverse individuals, with a genuine passion for achieving the highest levels of client satisfaction. As a person with excellent sales capabilities, expert sales tactics, and customer relationship management, with particular focus on bringing in new business I take pride in developing effective sales and business processes that advance product and company penetration. Relying on strong business acumen and commercial awareness to help identify clients’ needs and recommend appropriate solutions and extensive experience in customer service positions and management, I possess strong customer service and satisfaction focus and a commitment to providing quality and exceptional service by engaging in a friendly, positive, patient, professional and calm manner to handle requests, enquires and complaints. In order to achieve sales, customer and contract management targets, I employ high level of negotiation skills to negotiate prices, terms of sales and contract agreements, identify opportunities and proactively put forward ideas and solutions. I am highly skilled employee with a “can-do” attitude and willingness to take on challenges, along with the ability to quickly adapt and learn new environments with ease. I am an effective communicator who has excellent interpersonal, relationship management and leadership skills with the ability to foster teamwork. Lastly, I possess strong work ethics, working efficiently and effectively even under demanding situations.