Vicky Harrison

Vicky Harrison Email and Phone Number

Sales Enablement @ Tes | Customer Service, Sales Operations @ Tes
london, greater london, united kingdom
Vicky Harrison's Location
Sheffield, England, United Kingdom, United Kingdom
Vicky Harrison's Contact Details

Vicky Harrison work email

Vicky Harrison personal email

n/a
About Vicky Harrison

As a dedicated Sales Enablement professional at Tes, I bring over two years of experience in driving sales transformation and optimizing operations for the UK's leading education company. My mission is to empower our sales and advanced services teams to deliver unparalleled value to our customers and achieve our ambitious business objectives.With a proven track record in providing comprehensive administrative, project management, and business process support to the Chief Revenue Officer, I excel in monitoring and evaluating the success of our transformation initiatives. My background also includes extensive experience in customer service, sales, and team management, notably leading the Enrolment Advisors team to maintain high-quality service and sales performance during the challenging Covid-19 lockdown period.I am proficient in CRM data management, outbound sales, B2B growth, and customer retention, all of which are crucial for driving our business forward. My goal is to continuously enhance the efficiency and effectiveness of our sales operations, ensuring sustained growth and customer satisfaction.

Vicky Harrison's Current Company Details
Tes

Tes

View
Sales Enablement @ Tes | Customer Service, Sales Operations
london, greater london, united kingdom
Website:
tes.com
Employees:
1495
Vicky Harrison Work Experience Details
  • Tes
    Sales Enablement Manager
    Tes Jun 2023 - Present
    Sheffield
  • Tes
    Sales Enablement
    Tes Nov 2021 - Present
    Sheffield, England, United Kingdom
  • Tes
    Sales Transformation Coordinator
    Tes Aug 2020 - Nov 2021
    Sheffield, England, United Kingdom
    • Providing administrative support to the Director of Transformation, Sales & Commercial• Creating, maintaining and presenting clear, accurate project documentation• Monitoring and evaluating transformation project success• Support with new and improved business processes• Working with relevant departments to establish the likelihood of success of specific projects• Collating feedback from sales and advanced services teams on potential transformation work required• Monitor effectiveness and efficiency within the department and identify areas for improvement
  • Tes
    Sales Operations Manager
    Tes Apr 2020 - Aug 2020
    Sheffield, England, United Kingdom
    Secondment position to help support during Covid-19 lockdown• Day-to-day line management and support of the Enrolment Advisors. Ensuring that excellent customer service was provided, incorporating accurate and clear advice and guidance to learners and schools.• Ensuring CRM data and school contact information is well-managed and maintained.• Supporting the EA team in conducting professional outbound calls and targeted sales activity to prospective learners and partner schools.• Building relationships with prospective partner schools and learners, and ensuring training needs are fully researched and understood • Ensuring opportunities for B2B growth that emerge from B2C leads. • Supporting post-sales, customer service, and ongoing account management processes where required, including administrative, quality assurance, and contractual support
  • Tes
    Customer Service Supervisor
    Tes Jun 2018 - Feb 2020
    Sheffield, United Kingdom
  • Go Outdoors Ltd
    Customer Service Team Manager
    Go Outdoors Ltd Oct 2012 - Jun 2018
    Sheffield, United Kingdom
    • Managing a team of 17 people• Managing daily workloads • Dealing with general enquiries and complaints over the phone and via email• Working closely with the head office team to ensure a smooth running of the business• Implementing new technologies• Supporting all stores management teams with various tasks• Booking travel and accommodation• Working closely with various third party companies
  • Manpowergroup
    Inbound Sales Representative For Bt
    Manpowergroup Oct 2010 - Sep 2012
    Sheffield, United Kingdom
    • Answering inbound calls regarding new phone and broadband enquiries• Working to targets• Mentoring new team advisors• Target presentations• Using internal systems • Self management of daily stats
  • Holland And Barrett
    Assistant Manager
    Holland And Barrett May 2008 - Sep 2010
    Sheffield, United Kingdom

Vicky Harrison Skills

Team Leadership Customer Service Team Management Retail Time Management Customer Satisfaction Teamwork Recruiting Management Sales Store Management Retail Sales Customer Experience Performance Management Leadership Training

Vicky Harrison Education Details

  • Ecclesfield Comprehensive
    Ecclesfield Comprehensive
    Maths D English C/D Science D/D

Frequently Asked Questions about Vicky Harrison

What company does Vicky Harrison work for?

Vicky Harrison works for Tes

What is Vicky Harrison's role at the current company?

Vicky Harrison's current role is Sales Enablement @ Tes | Customer Service, Sales Operations.

What is Vicky Harrison's email address?

Vicky Harrison's email address is vi****@****s.co.uk

What schools did Vicky Harrison attend?

Vicky Harrison attended Ecclesfield Comprehensive.

What skills is Vicky Harrison known for?

Vicky Harrison has skills like Team Leadership, Customer Service, Team Management, Retail, Time Management, Customer Satisfaction, Teamwork, Recruiting, Management, Sales, Store Management, Retail Sales.

Who are Vicky Harrison's colleagues?

Vicky Harrison's colleagues are Shariq Khan, Paul Webster - Cmgr Mcmi / Ba, Gary Pegg, Nancy Caban, Fitrah Rakhman, Helen Dougan, Manav Raj.

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