Vicky Hayles Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Sandwich, England, United Kingdom

- Created email marketing campaigns on HubSpot and Mailchimp, re-targeting and segmenting previous patients.- Using Squarespace and WordPress, I designed webpages for partners’ websites, writing content to advertise and explain the treatment. Assessed eXroid’s new website, re-writing content and creating images with Canva.- Transformed how different surveys were analyzed and administered, such as the NPS and PMS surveys. This enabled the company to see how each clinic had performed, putting customer’s into marketing lists based on their responses and I created Excel templates to examine these results.- Researched integration methods between HubSpot and Pabau CRMs, to streamline marketing processes.

Canterbury, England, United Kingdom

- Created research reports called ‘The 12 Stages of Transformation’, augmenting my written communication skills. Here, I found and analyzed examples of best practice and digital trends, providing suggestions on how to implement them into new/existing strategies. So, I have insights into concepts like SEO. - Consultancy was a key part of the role. I advised DMOs on how to improve their marketing strategy, examining their social media channels, website, and advertising. I dynamically handled these new deadlines with my content deadlines.- Lead the rejuvenation of the ‘Best Practice’, using Mural, to create digital leaflets and I created Case Study content. - Updated website content using WordPress.- Facilitated events and cooperation between DMOs. - Utilized analytical tools to assess performance, like Google Analytics, Facebook/Instagram Audience Insight, and Adara. - Knowledge of personalization tools, such as Adobe Target, and programmatic advertising tools, like Google Ads.- Created online learning classes, based on research reports, including questionnaires, presentations, and script writing.

Canterbury, United Kingdom

- Delivering tours used my creativity and fast thinking, altering them depending on visitors’ language or age. - I conducted additional research, showcasing my motivated attitude, to better my tours and product knowledge.- Successfully up-sold products and conducted ticket street sales, while simultaneously entertaining the customer.

Prague, The Capital, Czech Republic

- Digitized medieval texts for the ‘Manuscriptorium’ project.- I transcribed the original text and encapsulated the text within HTML code, working collaboratively with other students to delegate tasks. - Gained an insight into the working environment in a foreign country, working with other Erasmus students. - This was part of my year abroad, where I took language classes and developed a good understanding of basic Czech.

Bachelor Of Arts - Ba, History

Bachelor'S Degree, Arts, A