Vicky Huang Email & Phone Number

Managed the fragrance counters under companies including Puig, Cosmax Prestige Brands, CS&Co, Coty & LVMH whilst striving to meet monthly KPI.∙ Worked well with others and collaborated effectively with a team to create positive work environment where people feel heard and appreciated.∙ Demonstrated technical skills through using specific software when conducting retail task and showcased numeracy skills when technology was not accessible.∙ Answered customers' questions and resolved their problems by analysing various scenarios, listened to concerns and asked questions to discover solutions.∙ Developed sound product knowledge and sale skills in a fast paced retailenvironment.

Designed a variety of websites covering e-commerce, small businesses and B2B for a diverse client base.∙ Created website wireframes for clients to review and approve.∙ Created high-fidelity mockups based on the approved wireframes for client approval.∙ Exported assets and optimised them for the development team to use to create the final product.

Supported the legal secretary and principal with conveyancing matters in a fast paced legal environment.∙ Worked efficiently with the legal secretary, principal, clients and stakeholders to ensure the settlement process ran smoothly.∙ Provided a high level of attention to detail and accuracy with the ability to effectively prioritise tasks.∙ Demonstrated strong communication skills via phone calls, took notes/messages and redirected calls.∙ Lead client meetings, liaised wth external parties (e.g. Banks, Watercare, Auckland Council) and understood the importance of effective communication in regards toconfidential and sensitive matters.∙ Communicated verbally and in writing to answer inquiries and provided informationto clients and stakeholders.∙ Prepared and edited correspondences, communications and documents with ahigh level of accuracy and within a timely manner.∙ Operated the juniorPartner software to open/close matters and performed accounts receivable and payable practices.

Auckland, New Zealand

∙ Greeted customers with a friendly and helpful attitude.∙ Provided customers with information on products and demonstrated features. ∙ Handled customer service including POS, sales and inventory management.∙ Used expert-level communication skills to zero in on true customer needs.∙ Focused on being punctual, hardworking and reliable.∙ Displayed products at their best and kept the shop floor immaculate.∙ Assisted in the opening and closing of the store.

Auckland, New Zealand

Worked as part of the design team with research and development of a debt collection user interface. Collaborated on design concepts based on user needs and developed sketches, wireframes and prototypes for our client.

∙ Instructed 20-30 students from different age groups and cultural backgrounds. ∙ Built and maintained strong relationships with pupil, staff and parents.∙ Identified each student's strength and weaknesses to plan their pathway basedon their progress.∙ Developed the skill of multitasking in a high volume teaching environment.

Bachelor Of Design, Communication Design | Ux/Ui Design | Photography

Ncea Level 1 | 2 & 3

Small Business Administration/Management