Support And Documentation Manager
Current
Aug 2021 - Present
AeroLeads people directory · profile
Vicky Kulig Email & Phone Number
Support and Documentation Manager
at
Kuali, Inc.
1 work email found
@kuali.co
1 phone found area 863
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support and Documentation Manager
Location
Auburndale, Florida, United States
Company size
Who is Vicky Kulig? Overview
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Quick answer
Vicky Kulig is listed as Support and Documentation Manager at Kuali, Inc., a company with 109 employees, based in Auburndale, Florida, United States. AeroLeads shows a work email signal at kuali.co, phone signal with area code 863, and a matched LinkedIn profile for Vicky Kulig.
Vicky Kulig previously worked as Technical Writer at Johnson Controls and Support Coordinator at Super Festivals Llc. Vicky Kulig holds Associate Of Applied Science, Multimedia And Web Design from Art Institute Of Houston.
Company email context
Email format at Kuali, Inc.
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{first}.{last}@kuali.co
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AeroLeads found 1 current-domain work email signal for Vicky Kulig. Compare company email patterns before reaching out.
Profile bio
About Vicky Kulig
I'm Wonder Woman! I can just about do-it-all, or at least, I'll try to! (And if i don't know how, you can rest assured that I will figure it out!) I also use 'bardic unicorn' to describe myself, and I feel that is extremely accurate. I’m basically a real-life bard. I sing constantly (albeit, badly!), and I am always finding myself in a supportive type of role. I never set out to be any type of leader, but over my career, I found that people were drawn to me and looked to me often. In time, I realized I was the type of leader who naturally assumed the role and people followed – I lead by example, offering support, encouragement, and inspiration all the way!I combined it with a unicorn because unicorns are full of magic and one of a kind. You’ll never find someone else quite like me!I spent 13 years working with a SaaS software company in the higher education tech industry as a software trainer / customer care manager. I have built knowledge bases, created tutorials, FAQs, and written three product manuals. I have developed two certification programs, and helped to develop onboarding processes. I implemented WalkMe across three platforms to make the products easier to use for clients. I would love to find another software company (preferably start-up or smaller in size) where I can be creative and show you how much I can shine.
Listed skills include Training, Microsoft Office, Microsoft Excel, E Learning, and 35 others.
Current workplace
Vicky Kulig's current company
Company context helps verify the profile and gives searchers a useful next step.
Kuali, Inc.
12 roles
Vicky Kulig work experience
A career timeline built from the work history available for this profile.
Technical Writer
Apr 2021 - Aug 2021
Support Coordinator
- Work to optimize Shopify site and ensure a mobile-first design.
Jan 2021 - Apr 2021
Training Manager
Resumed previous duties managing a team of 4 trainers in preparation of the annual user’s conference.
Feb 2020 - Apr 2020
Manager - Client Support
- Successfully coached, trained, and brought together a team of 4 support specialists. - Managed client database to maintain high-level satisfaction, adoption, and contract renewal.- Project Owner of the Zendesk Guide rollout to migrate from a homegrown solution.- Improved client training and overall customer success which contributed to a 99% customer.
Sep 2019 - Feb 2020
Productivity Improvement Analyst
- Project Owner of WalkMe installation, an interactive, on-screen help tool for clients.- Successfully designed, configured, and integrated WalkMe across DIGARC’s 3 software solutions.- Over 500+ clients have WalkMe installed on their administrator dashboards. - Served on WalkMe’s Client Advisory Board as a top contributor- Developed an interactive test.
Jul 2018 - Sep 2019
Training Manager
- Maintained customer support resources by updating videos, revising manuals, and creating new material for feature releases.- Hired, trained, and maintained a team of 5 Client Education Specialists- Defined and designed internal training documentation for new hires.- Managed comprehensive project plans, documentation and reports.- Assisted in the.
Feb 2013 - Jul 2018
Client Education Specialist
- Developed and presented training sessions to clients using screen-sharing software.- Developed and presented monthly training webinars to expand on topics, provide additional information, and demonstrate new techniques.- Developed and maintained online resources including the software manual for two proprietary products, online video tutorials.
Jan 2011 - Feb 2013
Transition Specialist
- Migrated data and assisted with software configurations.- Assisted in the preparation of documents needed to meet project milestones.- Operated with a high level of accuracy to exceed quality and completion expectations.- Demonstrated exceptional knowledge of software applications.
Jun 2007 - Jan 2011
Secretary / Instructor / Media Chair (Volunteer Position)
Imperial Polk Obedience Club
- Document the two monthly membership meetings, and public correspondence- Taught small class in basic obedience, geared to teach the public how to begin training and building a relationship with their dogs. - Created the monthly newsletter, brochures and other promotional material. - Organized events such as open houses and Responsible Dog Ownership.
Jun 2010 - May 2014
Graphic Designer
Boone Distributors, Inc
Created flyers for promotional events and new products.
Oct 2006 - Mar 2007
Special Services Agent
Sold season ticket packages over the phone to customers across the nation. Handled customer complaints and found satisfactory solutions. Assisted customers with market-to-market ticket exchanges, billing issues, and seat exchanges.
Dec 2005 - Mar 2007
Team & coworkers
Colleagues at Kuali, Inc.
Other employees you can reach at kuali.co. View company contacts for 109 employees →
JR
Janice Ruff, Mba, Abcp
Colleague at Kuali, Inc.
Newnan, Georgia, United States, United States
View →
CI
Carlos Ivan Virgen Calzada
Colleague at Kuali, Inc.
Guadalajara, Mexico Metropolitan Area, Mexico
View →
RD
Raymond Decampo
Colleague at Kuali, Inc.
Syracuse, New York, United States, United States
View →
RD
Ripaldi Duduy
Colleague at Kuali, Inc.
Jakarta, Jakarta, Indonesia, Indonesia
View →
JA
Jabar Ahmad
Colleague at Kuali, Inc.
Selangor, Malaysia, Malaysia
View →
AR
Amber Rayl
Colleague at Kuali, Inc.
Greater Phoenix Area, United States
View →
AL
Amanda Lindsay Sidoti, Jd, Cra
Colleague at Kuali, Inc.
Kent, Ohio, United States, United States
View →
HC
Hogan Charters
Colleague at Kuali, Inc.
Santa Maria, California, United States, United States
View →
GN
Garrett Nay
Colleague at Kuali, Inc.
Lehi, Utah, United States, United States
View →
VK
Victor Kinzer
Colleague at Kuali, Inc.
Bloomington, Indiana, United States, United States
View →
Janice Ruff, Mba, Abcp
Colleague at Kuali, Inc.
Newnan, Georgia, United States, United States
View →
CI
Carlos Ivan Virgen Calzada
Colleague at Kuali, Inc.
Guadalajara, Mexico Metropolitan Area, Mexico
View →
RD
Raymond Decampo
Colleague at Kuali, Inc.
Syracuse, New York, United States, United States
View →
RD
Ripaldi Duduy
Colleague at Kuali, Inc.
Jakarta, Jakarta, Indonesia, Indonesia
View →
JA
Jabar Ahmad
Colleague at Kuali, Inc.
Selangor, Malaysia, Malaysia
View →
AR
Amber Rayl
Colleague at Kuali, Inc.
Greater Phoenix Area, United States
View →
AL
Amanda Lindsay Sidoti, Jd, Cra
Colleague at Kuali, Inc.
Kent, Ohio, United States, United States
View →
HC
Hogan Charters
Colleague at Kuali, Inc.
Santa Maria, California, United States, United States
View →
GN
Garrett Nay
Colleague at Kuali, Inc.
Lehi, Utah, United States, United States
View →
VK
Victor Kinzer
Colleague at Kuali, Inc.
Bloomington, Indiana, United States, United States
View →
1 education record
Vicky Kulig education
FAQ
Frequently asked questions about Vicky Kulig
Quick answers generated from the profile data available on this page.
What company does Vicky Kulig work for?
Vicky Kulig works for Kuali, Inc..
What is Vicky Kulig's role at Kuali, Inc.?
Vicky Kulig is listed as Support and Documentation Manager at Kuali, Inc..
What is Vicky Kulig's email address?
AeroLeads has found 1 work email signal at @kuali.co for Vicky Kulig at Kuali, Inc..
What is Vicky Kulig's phone number?
AeroLeads has found 1 phone signal(s) with area code 863 for Vicky Kulig at Kuali, Inc..
Where is Vicky Kulig based?
Vicky Kulig is based in Auburndale, Florida, United States while working with Kuali, Inc..
What companies has Vicky Kulig worked for?
Vicky Kulig has worked for Kuali, Inc., Johnson Controls, Super Festivals Llc, Digarc, and Imperial Polk Obedience Club.
Who are Vicky Kulig's colleagues at Kuali, Inc.?
Vicky Kulig's colleagues at Kuali, Inc. include Janice Ruff, Mba, Abcp, Carlos Ivan Virgen Calzada, Raymond Decampo, Ripaldi Duduy, and Jabar Ahmad.
How can I contact Vicky Kulig?
You can use AeroLeads to view verified contact signals for Vicky Kulig at Kuali, Inc., including work email, phone, and LinkedIn data when available.
What schools did Vicky Kulig attend?
Vicky Kulig holds Associate Of Applied Science, Multimedia And Web Design from Art Institute Of Houston.
What skills is Vicky Kulig known for?
Vicky Kulig is listed with skills including Training, Microsoft Office, Microsoft Excel, E Learning, Facebook, Graphic Design, Teaching, and Management.
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