Vicky Mccombie Email & Phone Number

United Kingdom

As the Executive coordinator my roles is to support the planning, governance and efficiency of the YES Board, Charity, sub-committees and the CEO to ensure effective delivery of these functions. The role ensures all activities are undertaken diligently, on time and to the highest quality against business processes. Additionally my role undertakes administrative tasks for all attendees at the Board in the preparation, planning and delivery of meetings and day to day activities.

Worksop, England, United Kingdom

My day-to-day responsibilities were in the Retail Project team assisting with the planning, organising and creation of client artwork. This included quality checking digital content and using Adobe Illustrator and InDesign to create accurate store floor plans, whilst ensuring outputs were delivered within tight deadlines. The two main clients I worked with were Sainsbury’s and John Lewis.Ad hoc duties included working for the Directors to:• Reviewed and optimised both new and existing processes.• Mapped processes to ensure consistency and efficiency of delivery across the team and new starters.• Supported the creation of new policies and documentation for general business and BD activities, created accurate data to assist with new tender opportunities.• Assisted in the successful migration of 600+ Sainsbury’s stores to a new portal, to the required quality and timelines set.

United Kingdom

• Provided comprehensive diary and email management support for two directors and one board member.• Set up and coordinated the weekly team and quarterly board meetings, ensuring papers were issued in a timely manner, minute meetings and followed up actions.• Assisted in arranging external monthly forums both via online seminar and face to face events with high profile speakers and C-suite executive delegates.• Set up processes and reports from scratch for action logs, employee leave, expenses and timesheets.• Managed the company database and successfully led the migration of the business onto SharePoint.

Solihull, England, United Kingdom

• Provided comprehensive extensive diary and email management support for the CFO.• Produced, collated and distributed reports and presentations to ensure timely inputs for the Board & Exec Co meetings.• Organised, attended and engaged in CFO senior leadership meetings. Including the compilation and distribution of meeting packs and supporting papers, taking formal minutes and ensuring all actions were progressed and closed to conform to governance requirements. Exhibiting diplomacy and upmost discretion with matters of a confidential and sensitive nature.• Management of extensive UK and overseas travel itineraries, ensuring time was used effectively.• Successfully arranged large and small scale team events within budget both in person and virtually during lockdown.• Screened telephone calls and postal enquiries and directed them as appropriate. • Admin duties included raising purchase orders, maintaining leave records, ensuring organisation charts were kept up to date, processed UK and overseas expenses and maintained travel records for the CFO tax return.• Provided ad/hoc support for projects/activities as required.• Confidential liaison with key stakeholders at a senior level internally and externally dealing with Government departments, Regulators, overseas parent company and business partners. • Provided proactive support with a sense of urgency anticipating the needs of senior-level executives and management, prioritising and handling as appropriate on behalf of CFO. • Ensuring flexibility, composure and maturity in approach when dealing with conflicts and competing priorities.• Highly trusted to make the right decision in supporting the CFO in delivering his role in the most effective and efficient manner. Key focus being right time, right place and right information while ensuring his well-being.• Experience of working within and supporting through periods of transformation and the closure of the business whilst maintaining personal motivation.

Solihull, England, United Kingdom

A hybrid working arrangement was required in this role as I accompanied my MD to a number of sites (Swindon, Solihull, Leeds and Durham) to attend meetings and assist him in his day-to-day activities to carrying out duties as outlined in the role above. Extensive management of complex international travel arrangements to Germany, New Zealand and India was a key part of my role as regular meetings with our parent company and business partners were a requirement for my MD. I handled all customer calls escalated to the MD and tracked his customer correspondence, ensured responses via the contact centre were processed in a timely and efficient manner.

Worcester, England, United Kingdom

Role included initial pilot of company agile working, so required skills in remote stakeholder management and new ways of working. Requested to undertake a broader role for the governance and minuting of Senior Leadership meetings.With the increased number of FTE to c. 2000, it was priority to ensure my MD was visible to the wider audience. The level of travel and complex diary arrangements therefore increased to ensure he was able to visit and interact across our various sites in the UK and still able to manage his day-to-day workload.

Worcester, England, United Kingdom

I secured this role following the merger of the Business and Domestic businesses at npower. Working closely with the Finance Director I was able to dedicate more time to attend and minute meetings, ensuring actions were followed up, logged and completed. Event organisation, UK travel and recruitment of PA positions and overseeing the PA team was also required.

Solihull, England, United Kingdom

I initially joined npower to provide PA support to the Head of Finance and his direct reports. The role included diary and email management as well as the production of the monthly financial papers and various administration tasks for the department. Shortly after joining I was also asked to provide PA support to the Interim MD during a period of transition.

Swindon, England, United Kingdom

This role was very customer focused as I was the key contact point for the Customer Services Director within the c.1000 strong contact centre. Duties included diary and email management, UK and international travel arrangements, event planning, producing presentations and ensuring escalated customer contacts were resolved, as well as administration duties such as collation of sick leave and holiday records, filing etc. I held the senior PA position and was responsible for the PA team.

Egham, England, United Kingdom

Due to the sale of Spillers Consumer Foods, I transitioned across to Kerry Foods and relocated to Egham. This role required assistance in setting up the new office where I worked for two Directors providing email and diary management, event organisation, production of presentations for the sales team and provided cover for the customer services department in times of absence.

Bristol, England, United Kingdom

Promoted into the role of PA to the MD. This role required extensive travel arrangements for the MD who traveled aboard regularly. I also assisted the customer services department in times of absence, collated financial and sales reports and assisted the marketing department in the production of presentations.

Bristol, England, United Kingdom

I provided secretarial support in the form of diary and email management for two directors as well as giving admin support to the wider purchasing department. I also provided reception cover and was a first aider for the business.

Bristol, England, United Kingdom

I completed my secretarial training at college whilst working part time in various departments across BAe, which provided me with a cross section of varied roles in both admin and more traditional secretarial positions.