Vicky Mudrinic Email & Phone Number

Lead and project manage innovative community facility planning and capital works planning and delivery addressing current and future community infrastructure needs for City of Casey.

Effectively plan for a range community services and infrastructure that meet the needs of the community

My substantive position (Team Leader Family Services Operations) was re-scoped in a recent organisation re-design to Coordinator Community Facilities Operations and evolved into a facility focussed role as detailed below with a change in reporting lines from supervision of 12 staff to two senior support officers in addition to my role as Team Leader Family Service Operations.Responsibilities• Represent Active Communities in the development and implementation of a range of organisation wide projects• Contribute and provide support in the strategic direction related to planning of existing and new community facilities.Achievements• Contribute and assist in policy development• Assist in the development of the 10 year capital works program for the Community Services Division (former)• Contribute and provide support in managing department operational budget• Work as a key member of the Community Facilities leadership team to guide the department in achieving organisation wide goals• Work with relevant internal stakeholders and external consultants to achieve positive outcomes for Council and the community where relevant• Provide input into service reviews and future departmental planning specifically focussing on identifying efficiencies• Work collaboratively with stakeholders across the organisation in the continuous improvement of service delivery.• Coordination of ministerial and official opening events at community facilities

Management of high quality, flexible and responsive community facilities, providing opportunities for community connection and participation aswell as general management of employees and resources and developing partnerships with community service organisations whilst promoting services to local communities.Community facility planning and project management of new developments, major and minor facility redevelopments working collaboratively with a range of internal and external stakeholdersConstantly review and develop services and service models to ensure a consistent, efficient and transparent approach to the management and operations of community facilities.Encourage relationships and partnerships with community service organisation to provideservices to local communities and increase utilisation of community facilities.Clearly define role expectations, monitor performance, provide timely and constructivefeedback and facilitate employee development.Actively seek to improve others’ skills and talents by providing feedback, coaching andtraining opportunities.

Provide support and assistance to ensure that planning for all Council’s services are coordinated and consistent.Assist in the development and review of service plans to ensure that Council’s services are sustainable and effective and efficient in meeting community needs and monitor industry trends and changes in regards to local government service delivery to identify opportunities for improvement. .Contribute to the development and implementation of appropriate tools, systems and processes to support service planning and review.Actively engage wih stakeholders in ensuring a consistant and integrated approach to service planning that aligns with strategic objectives.Consistently deliver projects on time and within budget.

Maintain the development, upkeep and operations of the Family & Community Centres and ensure that the spaces for hire are optimised. To supervise and coordinate Family Services Support Officers in the delivery of daily frontline administration and customer service functions at various locations in Casey.AchievementsCoordination and purchasing of furniture, fittings and equipment for Family & Community Centres remaining within budget.Increase utilisation of hireable spaces through planning and effective management of Family & Community Centres.Coordination of cleaning contract and maintenance of Family & Community Centres.Oversee the hire of various multi-purpose spaces at Family & Community Centres.Work collaboratively with other stakeholders in the growth, development and maintenance of Family & Community Centres.Manage staff rosters and provide daily support and supervision to 12 permanent and casual staff. Oversee and maintain the smooth operation of the Maternal & Child Health central booking system.Coordinate professional development opportunities for staff.Assist in the development and maintenance of policies and processes.Support Family Services Support Officers in achieving desired key performance indicators.

My substantive position (Administration Support Officer) was re-scoped to Divisional Support Officer and evolved to include providing support to the Director, three Managers and their teams across the division specifically focussed on Emergency Management with high level administration support in addition to my responsibilities as Administration Support Officer.AchievementsProvided support to the Director of Emergency Management and Municipal Recovery Manager. Involvement in Council emergency management committees.Provided assistance in the development, administration and implementation of the provisions of the Municipal Recovery Plan on behalf of Council and in accordance with relevant legislation, statutory requirements and the Office of the Emergency Services Commissioner guidelines that may be in force from time to time.Provided a high level of administrative support to Director, Executive team and Divisional Managers as required including coordination of incoming correspondence, emails and management of calendars.Provided a high level of customer service to various stakeholders both internal and external.Oversaw the preparation of Council Reports and monthly departmental reports.Coordinated the Administration team across Community Services.

Coordinate the sole administrative function across the department directly supporting one Manager and three senior team members.AchievementsAssisted with enquiries both over the phone and face to face.Developed department promotional material including flyers, brochures and editing of Youth Services website.Undertook word processing including Council reports, memos, letters, invitations, excel spreadsheets, PowerPoint presentations, database development and maintenance. Managed the electronic document management system, Tech 1 finance, stationary requirements and petty cash.Organised training/professional development sessions.

Noble Park

Provided general administration assistance to three Managing Directors and staff, including travel arrangements, diary management and accounting.AchievementsSuccessfully provided a high level of support through demonstrating strong communication skills, time management and professionalism.

Braeside

To provide sales support to a wide range of businesses (both existing and new), expanding on new product lines and general administration.AchievementsSuccessfully maximised sales opportunities and growth for the business through excellent communication skills and the ability to build rapport with various people.

Demonstrated strong client management skills through the coordination of over 50 client portfolios, assisting in the buying and selling through the trade system by means of promotion and ensuring key performance indicators were met.

Dandenong

Noble Park

Diploma Of Management

Diploma Children'S Services, Early Childhood Education And Teaching