• In charge of setting up of multiple key client accounts ranging from 50 to 500 vessels for major companies in Japan, Korea, the Philippines, Thailand and Singapore, expanding the customer-base at least 30% over the last 3 years. • Diversified, negotiated and renewed multiple contracts with high-value customers in Japan, Korea and Singapore, practicing effective stakeholder management. • Assisted Japanese customers in enhancing their Fuel Analysis Programme for a 20% increase in productivity. • Directed the stock and purchase of fuel oil compatibility kits for the Asia/Pacific Region to efficiently meet customer requests.• Spearheaded water analysis programmes locally and overseas in collaboration with partner labs on behalf of VISWA, including China, Korea, UAE and more.• Analysed and monitored customers’ fuel analysis spending patterns to predict future trends and prepared Standard Work Procedures (SOPs) to create greater customer satisfaction• Created the bundle program for fuel analysis and bunker survey.

• Prioritised the regaining of VISWA’s market in Thailand, achieving at least 200% growth over the first two years. • Expanded sales in the Philippines market by at least 30% every year. • Developed and motivated sales work groups for the launch of the IMO 2020 Sulphur Verification kits.• Set-up an asbestos removal business with partner removal companies in Singapore and China on behalf of VISWA.