Vicky Peter Chen Email & Phone Number

1- Team Leadership : Lead , mentor, and motivate a team of immigration sales representatives to cchieve individual and team sales targets.Provide ongoing training, coaching, and support to ensure sales representatives are equipped with the knowledge and skills needed to succeed.Set performance goals and KPIs for the sales team, and track progress towards goals on a regular basis.Conduct performance evaluations and provide feedback to sales representatives to foster professional development and growth.2- Sales Strategy and Planning : Develop and implement strategic sales plans and initiatives to drive revenue growth and expand market share in the immigration services industry.Identify target markets and segments, and develop targeted sales campaigns to reach potential clients.Collaborate with the marketing team to develop sales collateral, presentations,and promotional materials to support sales efforts.Stay updated on industry trends, competitor activities, and market developments to inform sales strategies and tactics.3- Client Relationship Management : Build and maintain relationships with key clients, immigration agencies, referral Partners , and industry stakeholders.Conduct client consultations to understand their immigration needs and Recommend appropriate services and solutions.Address client inquiries, concerns and objections in a timely and professionally Manner, and ensure high levels of client satisfaction.Monitor client feedback and reviews, and identify opportunities to enhance service offerings and improve the client experience.4- Sales Performance Analysis and Reporting : Track and analyze sales performance metrics, including sales pipeline, conversion rates, and revenue projections.Prepare regular sales reports and dashboards to provide insights into sales performance, trends and opportunities.Collaborate with senior management to set sales targets , forecast revenue and develop sales budgets and plans.

Dubai, United Arab Emirates

- Preparing Assessment reports and advising clients on the most suitable immigration pathways. For Canada/ Australia / Europe / USA or Citizenship by Investment.- Provide clear and precise guidance on immigration options, procedures, and requirements. Cater to high HNI / UHNI, net-worth clients’ needs & work out immigration proposals accordingly.- Communicate with clients extensively to provide accurate and timely updates on their applications.- Identify and cultivate leads, actively pursuing new clients interested in immigration services.- Develop and execute effective sales strategies to meet individual and team targets.- Deliver persuasive sales presentations and proposals to potential clients.- Expertise in Canada Immigrations, Australia Skilled Migration (189/190/491). - Canada Start-up visa, Canada Provincial Nominee Programs, Canada Investor/Entrepreneur Program.- Europe Work Permit and Residency Programs (Poland/Czech Republic/ Portugal/ Germany Job seeker)- Citizenship by Investment (St. Kitts & Nevis, Grenada, St. Lucia ) - Prepare and submit accurate and complete immigration applications on behalf of clients.- Stay abreast of the latest immigration laws, regulations, and policies in various target countries.- Offer expert advice to clients on the most suitable immigration programs based on their qualifications and aspirations.- Collaborate with IN-House IRCC consultant and other processing team members to ensure the delivery of exceptional immigration services.- Cultivate strong and enduring relationships with clients throughout the immigration process.- Provide ongoing support, address inquiries, and resolve concerns to ensure a positive client experience.- Promptly escalate any issues or delays to management or supervisors.- Maintain accurate records of sales activities, client interactions, and progress toward sales objectives.- Prepare regular sales reports for management review.

Dubai, United Arab Emirates

- Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.- Meeting or Call consultation with clients ,dealing with all questions and interview face to face and by post to ensure that the client is suitable for particular programs or process.- Ensuring or completion of all relevant visa and immigration documents are received within the time limit set by the the processing team and relevant authority.-Ensuring that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.- Preparing all fee quotes and any information required by clients, colleagues or authorities.- Good strong working relationships with all clients, colleagues and stakeholders.- Ensuring and provide all the process support to the client in order to obtain Visas and other documentation required.- In-depth and up to date knowledge on Canada / Australia/UK/EUROPE immigration issues , operations, changes and processes.- Coached , Train and Handled team or individuals on Immigration processes and sales.- Residency by Investment or Citizenship experiences in St.Kitts & Nevis, Dominica , Canada, US-EB5 , Europe Golden Visa.- Permanent Residency, Temporary visas , Family sponsorship visas ( Canada/UK/Euro/Australia)

Dubai, United Arab Emirates

Kolkat

Handling Branding Promotion , Marketing, PR , HR, Vendors, Guest and day to day restaurant operations.

Eastern Regional Manager

Assistant Manager , OPs

Kolkata Area, India

Daily allocation and collection of Debts in Credit Card department.Meetings and resolving query of customer needs.Arranging settlement of bad accounts.

Kolkata Area, India

Field Sales marketing of Two Wheeler Automotive products.Handling ATL and BTL activities for marketing promotions.Keeping close follow up of distributors for monthly sales.Handling complaints , managing inventories.