Vicky Posadas Email & Phone Number

Los Angeles, Ca, Us

Greater Los Angeles Area

- Responsible for the proper execution of Markdowns, Signage, Marketing, Damages and Facilities through the Pricing Specialist.- Accountable for meeting store compliance/safety. Passed our internal audit with a 97% at both the Glendale and Pasadena location.- Hold peers accountable and educated on company defined best practices, as well as, policies & procedures.- Educate and drive loss prevention through customer service. 33% shrink improvement at Glendale Spring 2014 and 50% improvement in Pasadena Fall 2014- Maintain a safe environment to help prevent/deter loss and safety of the store (sales floor and back room)- Train, coach, recognize associates - Responsible for store supplies, controllable expenses, open tickets for store maintenance/equipment maintenance- Manage personnel files and I9's- Trained numerous Operations Managers in the Los Angeles and Los Angeles North Markets.

Greater Los Angeles Area

- Train, coach, and recognize associates on company customer service standards, as well as, driving the Old Navy Credit card.- Ensure Old Navy credit card goals are being met by setting personal goals for each associate, tracking their progress and coaching opportunities. - Create a weekly/monthly/quarterly plan do deliver Old Navy Credit Card and Customer Experience Survey goals.- Maintain employee morale through contests, recognition, and an enjoyable break room.- Create break room boards to highlight and track goals, expectations, recognition, and necessary information for associates.- Trained new Service and Training Managers

Greater Los Angeles Area

- responsible for signage, markdowns, marketing, and damages.

Greater Los Angeles Area

- Customer Service associate.- Cash Handler

Master Of Management

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies

Elementary Education.

Liberal Arts And Sciences/Liberal Studies