*Transformational Sales Leader & Customer Experience Expert*As a seasoned Senior Team Leader in BPO Sales and Customer Service, I excel in driving exceptional customer satisfaction (NPS) and employee engagement. With a proven track record of retaining top talent and fostering high-performing teams, I'm dedicated to achieving the highest ranks in the industry.*Key Strengths:*- Strategic Sales Leadership- Customer Experience Innovation- Employee Retention & Development- NPS Excellence- Operational Efficiency*Passionate About:*- Delivering world-class customer experiences- Developing future leaders- Driving business growth through innovative sales strategies- Building collaborative, inclusive teams*Aspiring to:*- Elevate customer experience standards globally- Develop disruptive sales strategies- Inspire and mentor the next generation of leaders